Operational Resilience Program Manager

Our Client, a Global Investment Bank, is seeking a Operational Resilience Program Manager in their New York, NY location.

• Manage and deliver multiple Business Continuity and Disaster Recovery initiatives simultaneously
• Develop and author Disaster Recovery policies, procedures, and supporting documentation
• Build detailed remediation plans and ensure timely execution against regulatory requirements
• Track progress, manage risks and issues, and escalate as appropriate
• Prepare and deliver progress reports, executive updates, and final submission materials
• Plan and manage project timelines, milestones, and dependencies using appropriate tools
• Set and manage expectations with stakeholders across business, technology, and risk teams
• Collaborate effectively with cross-functional partners at all levels of the organization

• 5–7 years of professional experience, including several years within financial services
• Hands-on experience in Business Continuity Planning and/or Disaster Recovery
• Working knowledge of U.S. financial services regulatory requirements related to Operational Resilience, Business Continuity, and Disaster Recovery
• Strong experience writing policy and procedure documentation
• Big 4 consulting or equivalent experience preferred
• Highly detail-oriented with strong organizational and time-management skills
• Ability to work independently while managing multiple priorities
• Strong analytical, problem-solving, and critical-thinking skills
• Excellent verbal and written communication skills
• Bachelor’s degree or higher
• Proficiency with Microsoft Office tools including Word, Excel, PowerPoint, SharePoint, and Project