EMERGEis Audience & Donor Relations Manager

Company: EMERGE
125
Location: New York, NY
Compensation: $60,000 - $64,350

Audience & Donor Relations Manager

Introduction

EMERGE
125 is a Black female-led dance company that expands the reach and impact of dance through creation, performance, and education. Through a body of expressive, athletic modern dance work, EMERGE
125 explores social dynamics and personal identity, illuminates and challenges systemic inequities, and inspires reflection and connection. We believe that dance can serve as a uniting force across differences in age, race, class, and more.

Position Summary

We are seeking a dynamic and thoughtful Audience & Donor Relations Manager to deepen and grow our engagement with audiences and supporters. This role blends marketing, fundraising, and community-building to support ticket-sales, individual giving, and overall visibility.

Reporting to the Executive Director and working in close collaboration with the Artistic Director and Board of Directors, this full-time position is responsible for managing and expanding revenue from ticket sales, individual giving, and donor cultivation. The role blends marketing and development strategies to increase awareness, support, and participation in EMERGE
125’s performances, events, and mission-driven initiatives.

This position is hybrid with flexible hours and will require some evenings and weekends during performance periods and events. Candidates should be based within commuting distance of New York City.

Key Responsibilities

Revenue & Engagement Strategy

- Develop and implement integrated strategies to grow ticket sales, individual donations, and general engagement.
-Plan and execute multi-channel fundraising campaigns, including appeals, memberships, and special initiatives.
-Lead content and storytelling efforts across platforms to enhance EMERGE
125’s visibility and resonance with target communities.
-Partner with the Executive Director on cultivation efforts including donor communications, campaign planning, and fundraising events.
-Analyze data and campaign performance; generate regular reports to assess progress and inform strategy.
-Manage timely donor acknowledgment processes and maintain clean, updated records in CRM systems (e.g., Bloomerang).

Brand, Content & Communications

- Uphold and evolve EMERGE
125’s visual and narrative brand across all donor engagement and event communications.
-Support the creation and distribution of content including show announcements, donor spotlights, and other communications that deepen audience connection and visibility.
-Assist with the planning and execution of marketing and promotional timelines for upcoming performances, events, and programs.

Patron Services & Relationship Building

- Serve as a primary liaison for donors, ticket buyers, and audience members, ensuring excellent customer service and positive relationships.
-Coordinate front-of-house operations for events, including ticketing logistics, volunteer coordination, guest list management, and comp distribution.
-Collaborate with box offices and venue partners to manage patron services and optimize the guest experience.
-Support audience surveys and feedback collection to inform future programming and engagement efforts.
-Plan and oversee at least one major annual fundraising event, as well as smaller cultivation activities throughout the year.
-Develops, evaluates, and provides reports of post-event data to assess the outcome of fundraising campaigns, programs, and events

Administrative Duties & Supervision

- Maintain accurate and organized records related to fundraising, audience metrics, and patron data and assist with segmentation and analytics.
-Provide training and supervision to interns and volunteers supporting events or development work.
-Assist with budget tracking, reconciliation, and logistics related to development and marketing efforts.

Qualifications

- Minimum 2–3 years of experience in nonprofit development, marketing, audience services, arts administration, or related field.
-Strong written, interpersonal, and communication skills.
-Highly organized and detail-oriented, with the ability to manage…