Impact Officer, Managing Director , or Washington, D.C. (Hybrid
Listed on 2026-06-14
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Business
Client Relationship Manager -
Management
Client Relationship Manager
Location: New York
New York, New York or Washington, D.C. (Hybrid)
About UsOrr Group is a strategic partner to nonprofit organizations, helping them solve some of the world’s most pressing challenges. Through our embedded partnership model, we go beyond traditional consulting – providing hands‑on leadership, expertise, and execution to drive transformative fundraising and organizational growth. For over 30 years, we have collaborated with mission‑driven organizations to design and implement innovative fundraising strategies, grow revenue, and build capacity to ensure long‑term success.
Our work spans campaign management, major gifts strategy, board development, planned giving, talent management, and beyond. We remain nimble, forward‑thinking, and results‑driven, helping our clients navigate an ever‑evolving philanthropic landscape.
Orr Groups has offices based in Washington, DC, New York City, and Chicago and will consider candidates nationwide. Washington, New York, and Chicago represent the firm’s primary client relationships and greatest near‑term opportunity. Candidates in other major markets will be considered where there is a demonstrated existing network and documented market opportunity. The ideal candidate brings established senior relationships they can activate from day one and the flexibility to travel up to 50% to serve clients across geographies.
PositionSummary
The Impact Officers are responsible for sourcing, securing, and retaining client relationships for Orr Group. They partner with The Growth Team to cultivate relationships that deploy Orr Group’s services across the sector — serving as the firm’s most senior external face and primary revenue drivers.
This is a senior, entrepreneurially‑minded role for a self‑starter with a demonstrated ability to independently build and manage a client portfolio, bringing both the relationships and the drive to convert them into long‑term engagements. The ideal candidate has held a CDO‑level or equivalent senior leadership role at an established nonprofit and brings firsthand experience managing or leading a major capital or comprehensive campaign.
Impact Officers manage a combination of regional and national clients. Depending on client needs, this role may require up to 50% travel or time working at a client site. Candidates based in Washington, DC or New York City are strongly preferred. Candidates in other major markets will be considered where there is a demonstrated network and documented market opportunity.
ResponsibilitiesImpact Officers are expected to arrive with the relationships, credibility, and drive to build their own book of business. While Growth Team support is available, new IOs should expect to develop their pipeline independently in the first year. Membership in the Impact Group will not preclude designation within another Practice Area or assignment to work on teams where you are not the primary relationship manager.
Responsibilities include:
- Independently build and manage a client pipeline through personal networks, targeted outreach, and market presence.
- Secure and expand C‑suite and board‑level relationships across significant nonprofits, leveraging both self‑sourced opportunities and Growth Team support.
- Drive client retention through proactive relationship management, delivering measurable satisfaction and long‑term engagement.
- Become knowledgeable about all the firm’s Practice Areas to the degree necessary to socialize and define those services with our teams and with prospective clients.
- Source and secure a mutually determined sum of revenue for the firm.
- Identify and design the specific service or combination of services a client will engage Orr Group to provide.
- Accountable for overall client profitability.
- Ensure client satisfaction and retention.
- Coordinate with and provide feedback to the Practice Area Leads.
- Build a personal brand as a thought leader and expert in one or more areas of Orr Group’s targeted expertise.
Impact Officers also may serve as the leader on client projects to ensure high quality client service delivery. Each project at Orr Group is specially tailored and designed for the needs of that particular client. Generally,…
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