Sales Operations Manager, Ad Channels & Operations

Overview

Sales Operations Manager for Ad Channels & Operations (ACO) will serve as a strategic partner to the Ads Channel Partnerships, Indirect Demand Management (Deal Desk), and Ad Ops teams, supporting them in optimizing processes, driving operational efficiencies, and aligning indirect demand efforts with broader sales goals. This role is critical for enabling seamless execution across ad channels, enhancing deal processes, and improving campaign delivery through robust operational support.

• Lead relationship with ACO global and regional leaders to align their go‑to‑market approach/strategies with channel objectives.
• Develop business health metrics, reporting, and analysis to track programmatic campaign health and inform decision‑making.
• Drive the development of best practices to drive rep effectiveness and improve demand generation and fulfillment within ACO.
• Streamline workflows and implement improvements to increase deal velocity and operational efficiency.
• Partner with cross‑functional teams to enhance programmatic and operational capabilities and address gaps.
• Contribute to the creation of best practices that improve the quality of the demand generation and fulfillment activities that the ACO team leads.

• 8+ years of experience in sales operations and digital media.
• Proven experience supporting cross‑functional teams in a collaborative role.
• Strong understanding of programmatic platforms, ad‑serving technology, and/or Deal Desk processes.
• Exceptional analytical skills with a focus on data‑driven decision‑making, process improvement, and operational support.
• Excellent project management abilities, skilled at managing multiple workflows and deadlines in a fast‑paced environment.

Annual salary ranging from $70,000 to $420,000, with options to allocate between salary and stock options based on individual preference.

• Health Plans, Mental Health support, 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs.
• Health Savings and Flexible Spending Accounts, Family‑forming benefits, Life and Serious Injury Benefits.
• Paid leave of absence programs and flexible time off for full‑time salaried employees.

Netflix is an equal‑opportunity employer and celebrates diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Accommodations for disabilities or other reasons during the hiring process are available upon request.