Strategic Account Associate

What You Will Be Doing

• Responsible for all client communication, understanding client goals and interests, and discussing project requirements with clients.
• Serve as a liaison between the client, Director of Business Development, and internal teams to ensure client expectations are met and managed through communication and efficient workflow.
• Maintain and strengthen relationships within existing accounts.
• Track new and existing revenue within assigned accounts by service type.
• Assist in sales support business development tasks (e.g. prospect and client research, meeting preparation, presentations, and quarterly reports).
• Develop a strong understanding of TL eDiscovery capabilities and services, and effectively communicate offerings to clients.
• Compose or generate a variety of materials (e.g. SOWs, RFPs, sales reports, memos, letters, etc.)
• Lead all billing and invoice collection tasks for assigned accounts.
• This includes billing promptly, clearly, accurately, and being proactive and punctual with past due collection notices, and tracking and reporting trends to all levels of management.
• Provide support to senior team members and perform other special projects or duties as required.

• Bachelor's Degree
• 1 - 2 years of direct work experience in account management or a similar capacity.
• Exceptional verbal communication and presentation skills
• Excellent problem-solving ability and organizational skills
• Ability to build and maintain lasting relationships with clients
• Ability to work within a team and all levels of management
• Understanding of the legal industry, including eDiscovery and all phases of the EDRM

At Trans Perfect, there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. If you’re ready to join a growing company and jumpstart your career, we want to hear from you! All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child‑care providers, and other Trans Perks. You even get your birthday off.

Trans Perfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Compensation range
: $48k - $50k

Additional earnings
:
Eligible for annual/quarterly bonus/to earn commission
- Optional

Benefits
:
Company benefits
- Optional