Sr. Product Specialist

Responsibilities

• Lead special initiatives, small to mid‑scale initiatives, and ad‑hoc activities within the Healthfirst product portfolio.
• Collaborate and coordinate with internal business partners, contributors, and subject matter experts to ensure content is complete, accurate, and maximizes business opportunities.
• Support the Manager, Senior Manager, and Director with product initiative planning and execution, including collecting and organizing documentation for successful execution.
• Participate in product‑driven work groups to provide input on product designs, enhancements, and implementation plans.
• Work closely with cross‑functional teams such as Enrollment & Billing, Claims, Member Services, Compliance, Sales, Finance, Clinical/Network Management, and senior management to implement new products, product enhancements, business implementations, and end‑to‑end process improvements.
• Plan, schedule, monitor, and report on activities related to projects or assignments, keeping all areas informed through written and oral reports.
• Ensure communication to all impacted areas and serve as the subject‑matter expert on product requirements for other business units.
• Perform additional duties as required.

• Bachelor’s degree or relevant experience.
• Excellent communication skills and strong analytical ability.
• Ability to work cross‑functionally across departments.
• Adaptability to constant change and competing priorities; ability to manage multiple projects simultaneously.
• Strategic thinking while managing tactical execution.
• Excellent organizational and project‑management skills.
• Sense of urgency necessary to meet goals, objectives, and deadlines.
• Experience in Annual Notice of Change and Evidence of Coverage.

• Excellent interpersonal skills.
• Ability to work with people at varied management levels.
• Knowledge of company policy, procedures, and organizational structure.
• Master’s degree from an accredited institution.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. If you have a disability under the Americans with Disabilities Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers or calling 212‑519‑1798.

In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e‑mail address and phone number supplied.

• Hiring Range*:
  • Greater New York City Area (NY, NJ, CT residents): $81,100 – $117,470
  • All Other Locations (within approved locations): $71,600 – $106,505
• Full range of benefits including medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401(k) contributions (subject to eligibility requirements).
• Salary and related compensation will be contingent upon work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent.