Vice President Product Manager - Digital Products Utilities

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. You will partner with engineering, architecture, and governance stakeholders to deliver secure, resilient, scalable platform capabilities that accelerate product teams and reduce time-to-integration.

As a Product Manager in Digital Utilities, you are an integral part of the team that innovates new product offerings and leads the end‑to‑end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top‑tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high‑quality products that exceed customer expectations. You will lead a business area and its corresponding API portfolio that connects internal and external consumers across JPMorgan

Chase to the our customers’ Statements of Record.

• Develop a product strategy and product vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
• Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Lead an API portfolio end‑to‑end, including roadmap planning, prioritization, and stakeholder alignment across lines of business and shared services
• Define and evolve API product standards (design, versioning, documentation, deprecation, and backward compatibility) to improve reuse and reduce fragmentation
• Partner with engineering and architecture to ensure platform capabilities meet non‑functional requirements including resiliency, latency, scalability, and observability
• Drive API onboarding and adoption by improving developer experience through self‑service patterns, clear documentation, and consistent support models
• Establish and govern operating rhythms (OKRs, release readiness, incident learning, and dependency management) to improve delivery predictability and service health
• Collaborate with controls, cybersecurity, privacy, and data governance teams to ensure compliant access patterns, entitlements, and auditability for Statements of Record connectivity
• Manage lifecycle health for existing APIs, including modernization, risk remediation, platform migrations, and cost optimization

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong understanding of API products and platform fundamentals, including REST/JSON, event‑driven patterns, authentication/authorization, and service‑level objectives
• Experience translating complex stakeholder needs into clear product requirements, roadmaps, and measurable outcomes in a large enterprise environment
• Demonstrated ability to partner effectively with engineering, architecture, and operations teams to deliver resilient, production‑grade services
• Working knowledge of operational excellence practices including incident management, problem management, and continuous improvement via post‑incident learnings
• Ability to define and track metrics such as adoption, latency, availability, error rates, onboarding time, and cost‑to‑serve to guide prioritization and investment decisions
• Strong written and verbal communication skills, with the ability to influence decision‑making…