Regional Lead, HR Shared Services

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life.

Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.

Our businesses are organized in three distinct segments, each based around our core engineering DNA:

Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions.

Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Goulds Pumps, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.

Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.

Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA.

The Regional Lead, HR Shared Services leads day-to-day HR service delivery across North America and LATAM while remaining hands-on in operational work. This role combines operational leadership, direct execution, continuous improvement and gradual modernization. The role is responsible for maintaining stable, high-quality service delivery today, while helping evolve the function toward more standardized, efficient, and digitally enabled ways of working. This includes actively identifying and championing opportunities for automation or AI solutions enabling smarter ways of working and enhancing customer experience across the service model, while also preparing for expansions impacted from growth.

This role is part of the global HR SSC team and will have exposure and input into developing HR Shared Services around the globe.

• Lead day-to-day HR Shared Services delivery across North America and LATAM while remaining hands-on for service execution
  • Perform HR transactions, onboarding/offboarding support, case handling, and complex escalations
  • Provide backup support and stay close to operations to identify bottlenecks and service issues
• Lead the HRSSC team and daily operations.
  • Set priorities, manage work allocation and coverage, and maintain clear accountability
  • Coach team members and ensure delivery against SLAs, quality standards, and employee and manager experience
• Deliver consistent HR services across the US, Canada, and LATAM.
  • Ensure compliance with local requirements and alignment with payroll, HRIS, local HR, and stakeholders
  • Balance centralized service delivery with regional and local needs.
• Champion automation, digital tools, and AI-enabled improvements to reduce manual work and improve customer experience
  • Identify workflow improvements, selective automation / AI solutions and smarter ways of working
  • Support adoption through communication, implementation support, change management, and training
• Support expansion and growth of HR services
  • Support transitions, scalable process design, and adaptation to legal, language, and operational requirements
  • Lead and support LATAM-based team members in an inclusive, non-US-centric model
• Drive process improvement, standardization, and…