Sr Program Manager, Sub

Overview

Senior Program Manager to lead strategic and tactical cross‑functional projects within Sub‑Same Day Delivery (SSD) program across North America.

• Analyze and solve operational barriers, focus on root causes and drive opportunities.
• Coordinate closely with internal and external stakeholders worldwide to identify, optimize, track and report performance.
• Develop and utilize data inputs and KPIs to inform operational adjustments.
• Define and create scalable processes to meet growing business demands.
• Partner with Directors, Senior Managers and other operational and technical leaders.
• Scope large ambiguous projects, manage project timelines, and communicate status, risks, and changes to senior management.
• Own end‑to‑end process for sub‑same day expansion, design sustainable solutions, influence stakeholders.

• Bachelor's degree in supply chain, business, engineering, finance or related quantitative field.
• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy and end‑to‑end delivery, communicating results to senior leadership.
• Intermediate Excel skills (pivot tables, charts, lookups, logical formulas, data cleansing, array formulas).
• Experience working cross‑functionally with tech and non‑tech teams.

• Master's degree or MBA in management, business administration, economics, engineering, marketing.
• Experience working across functional teams and senior stakeholders.
• Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, and visualization tools (Tableau, Quicksight).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.