VP, Business Transformation and Operations

Location

This is a hybrid remote/in-office role. Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy.

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster.

A Dassault Systemes brand, Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at  Listen to our latest podcast, from Dreamers to Disruptors, and follow us at @Medidata.

Medidata is seeking a high-impact, strategic, and execution-oriented Head of Business Operations and Transformation. This is a pivotal leadership role designed to bridge the gap between high-level strategy and enterprise-scale operational excellence. We are looking for a leader with a blue‑chip consulting pedigree who has successfully navigated the complexities of large‑scale organizations. You will be the "engine room" of the organization, responsible for orchestrating a cross‑functional, AI‑augmented transformation strategy.

This is a hands‑on execution role; you won't just be designing the slides—you will be in the trenches, partnering with IT, HR, and Finance to build the systems and cultures that ensure Medidata remains agile and hyper‑focused on execution.

• Strategic
  
  Roadmap:
  
  Design and lead a multi‑year, cross‑functional transformation roadmap that modernizes internal workflows and GTM execution.
• AI‑Driven Evolution: Identify and implement opportunities to leverage Generative AI and Machine Learning to automate legacy processes, enhance predictive analytics, and drive significant productivity gains.
• Operational Modernization: Transition the organization from rigid legacy processes to a high‑velocity, AI‑enabled operating model.

• IT Partnership: Work hand‑in‑hand with the IT organization to select, deploy, and optimize the tech stack required to support an AI‑driven business.
• HR Alignment: Partner with People Team leaders to redefine organizational design, upskill talent for the AI era, and manage the cultural shifts inherent in large‑scale transformation.
• Finance Integration: Collaborate with Finance to ensure transformation initiatives are tied to rigorous ROI models, budgeting cycles, and long‑term financial planning.
• Hands‑on Problem Solving: Actively dive into "trouble spots" in the business to troubleshoot bottlenecks and personally drive remediation work streams.

• Metric Synthesis: Define and track "North Star" operational metrics through sophisticated, real‑time executive dashboards.
• Standardization: Lead the OKR framework across the global enterprise, ensuring every team's goals roll up to Medidata's primary strategic pillars.
• Executive Orchestration: Own the Business Operating Rhythm, ensuring ELT meetings, MBRs, and QBRs are outcome‑oriented, data‑backed, and drive immediate accountability.
• Decision Science: Act as a force multiplier for the COO, ensuring the connective tissue of the organization facilitates rapid, evidence‑based decision‑making.

• Consulting Pedigree: 10+ years of experience, including significant tenure at a top‑tier management consulting firm (e.g., McKinsey, BCG, Bain) or an equivalent internal transformation role within a global Enterprise SaaS environment.
• "Player‑Coach" Mentality: You possess the executive presence to command a boardroom and the technical grit to dive into the details of a process map or a data model. You are…