LN Venues, Venue Event Manager - Brooklyn Paramount

Job Summary

Hybrid position that involves operational responsibilities for both ticketed events such as concerts and shows as well as special events, both private and corporate.

• Manage facility operations and maintenance, including front of house, preventive maintenance, third-party contracting, staffing, and venue set-up/tear-down.
• Recruit, hire, train and supervise part-time staff/supervisors across Security, Maintenance, Cleaning, and Usher/Ticket Taker departments.
• Maintain and monitor incident reports, investigate pending cases, interview staff or witnesses, and attend arbitration hearings when necessary.
• Ensure optimum operating condition of facility equipment such as traffic control and crowd-control devices.
• Implement and execute Live Nation policies, procedures and programs, ensuring company standards are met.
• Create and implement recruiting programs for seasonal event staff.
• Manage event staff onboarding and training, including in-sourced positions.
• Oversee training programs and ongoing development of event staff.
• Commit to providing a safe and enjoyable facility for guests and employees.
• Coordinate approved subcontractors and third-party vendors for safe, efficient, and successful events.
• Oversee execution of operating department compliance policies and procedures.
• Execute, service, and detail assigned events once booked by the Special Events Department.
• Provide administrative support and assistance to the Special Events Sales Team, distributing internal and external correspondence.
• Assist department team members with Information Systems support.
• Coordinate all aspects of operational set-up and breakdown of events (equipment, rental, station set-up) and act as liaison between clients and LN team members throughout the event.
• Maintain a neat, clean, and well-groomed appearance (specific venue standard).
• Assist in all aspects of the Special Event once the Special Event Order (SEO) has been distributed.
• Conduct site inspections and walk-throughs with clients as requested by DOS.
• Assist Sales Manager(s) as requested with special client needs.
• Participate in meetings such as the SEO Meeting and Production Meeting.
• Work varying schedules reflecting the business needs of the venue.
• Maintain files in proper order after the SEO has been distributed.

• Proven leader with strong management and communication skills.
• Extensive knowledge of venue operations and facility management.
• Experience dealing with police and public officials.
• Demonstrated experience managing staff, ideally Security, Ticket Takers, and Ushers.
• Computer skills, including Microsoft Word, Excel, and Outlook.
• Excellent oral and written communication skills.
• Experience using Workday or time-keeping systems is a plus.

Compensation: $61,000.00 USD - $77,000.00 USD (based on market, location, qualifications, skills, and experience).

• Health:
  Medical, vision, dental, and mental health benefits for you and your family; access to a health-care concierge;
  Flexible or Health Savings Accounts (FSA or HSA).
• Yourself:
  Free concert tickets; generous paid time off including paid holidays, sick time, and personal days.
• Wealth: 401(k) program with company match; stock reimbursement program.
• Family:
  New-parent programs including caregiver leave, and support for fertility, adoption, foster, or surrogacy.
• Career:
  Career and skill development programs with the School of Live; tuition reimbursement; student-loan repayment.
• Others:
  Volunteer time off; crowdfunding match.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, gender identity, sexual orientation, and any other basis protected by applicable federal, state, or local law. Live Nation will consider qualified applicants with criminal histories in compliance with local Fair Chance ordinances and the California Fair Chance Act.

Live Nation will provide reasonable accommodations for known physical or mental limitations of an otherwise qualified individual, including pregnancy. Applicants may identify reasonable accommodations to assist them in performing the essential functions of the position. Live Nation will work with disabled applicants in a timely, interactive process to determine effective accommodations.