Demand Management Specialist

Demand Management Specialist

Location:

NYC (Hybrid 3 days onsite in a week) Duration:
Fulltime

Experience:

12+ Years

• Bachelor's degree in Business or a related field
• 5-9 years' work experience in a PM or BA capacity
• Understand E2E Project Lifecycle
• Extreme attention to detail
• Effective presentation skills
• Ability to prioritize and effectively manage multiple tasks
• Able to work independently and in a team environment
• Cross functional experience or exposure to multiple business services / corporate functions
• Strong business, analytical, quantitative, problem-solving and decision making skills
• Excellent stakeholder management skills including experience at performing this across multiple functions, committees and areas
• Superior communication skills: both written and oral with technical and non-technical staff
• Solid knowledge and expertise in the use of project management methodologies and tools
• Tolerance and understanding of multicultural work environment

In this role, you will support the EMCC and Demand Lead, which is part of Americas Project Management Organization under Technology, in the process of onboarding new projects for IT review and approval (The Demand Process) and maintain reporting for projects that are designated for executive review and approval. You must be a self-starter who can work independently and indirectly manage relationships with project managers and senior business and IT stakeholders.

The primary responsibilities are:
Ensuring that projects and portfolios are aligned to defined strategic targets. Creating and managing documents and communications that are meticulously drafted and understood with risks, assumptions, and dependencies that are documented, managed, and communicated across all the appropriate governance channels. Support the management of the prioritization process of Tier 1 initiatives. Responsible for the quality assurance process as it relates to the project intake data submitted for review by the EMCC.

Additional responsibilities include:

Preparation of PowerPoint presentations and confidence in presenting in front of varying audiences. Managing multiple projects and upkeep of process and training documents. Ensuring that projects are well vetted and aligned with the firm's overall goals. Make certain that processes are accurately followed and that firm-wide project dependencies are understood and managed. Ensuring that the business sponsors and project managers are adhering to Governance standards that are set firm wide.

• Manage project intake and update process, ensuring communication with stakeholders is seamless and standardized to maintain effective process and relationship management
• Provide appropriate information and updates for senior management and other key stakeholders.
• Provide end to end governance and oversight on projects, Demand Process and Portfolio Management
• Engage internal clients to understand their needs and where and how to provide governance and support.
• Create and maintain accurate project documents reporting, metrics, processes, RACI, etc
• Ability to promptly escape any delays or issues and address conflicts.
• Helping project teams create their intake forms, project plans, risk logs, RACI and RAID log, etc
• Creating strong presentations using PPT and Visio for senior management; training and new rollouts
• Advanced level experience in Microsoft tools PPT, SharePoint, Visio, Excel
• Negotiate with stakeholders and prioritize as required.
• Keeps project stakeholders informed using appropriate tools.
• Produce project reports, meeting minutes, and have face-to-face meetings and manage strong, professional relationships.
• Identify and manage risks. Recognize issues and proactively create ways to mitigate their impact.
• Prepare PowerPoint presentations and present to stakeholders across the organization.
• Manage meeting communications and documentation
  - Excellent written and verbal communication skills and ability to effectively communicate with different stakeholder audiences.