Associate Director, Learning Solutions

Position Summary

The Associate Director, Learning Solutions reporting to the Senior Director of Open Enrollment Programs, drives sales and enrollment growth for a designated portfolio of open enrollment programs. This role focuses on maximizing participation through proactive outreach, consultative selling, timely inquiry management, and high-impact client interactions and presentations. The Associate Director engages global executives and HR/learning & development professionals via in-person and virtual channels, delivering the Columbia Business School Executive Education brand, faculty expertise, and organizational impact.

The ideal candidate excels in consultative sales and account management, thrives in a fast-paced, cross-functional environment, and is adept at building relationships at both individual and corporate levels to support an international client base.

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary:
  Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard
  
  Work Schedule:
• Building:
• Salary Range: $74,000 to $86,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

For over a century, Columbia Business School has helped develop leaders and builders of enterprises who drive value for their stakeholders and society at large through our MBA, MS, PhD, and Executive Education programs. We are equally committed to cultivating new scholars and teachers, and to creating and disseminating pathbreaking knowledge, concepts, and tools which advance the understanding and practice of management through our faculty research and PhD programs.

Our vision is simple: to develop ideas and leaders that transform the world—from the very center of business. Our ever evolving curriculum - featuring pioneering courses, STEM certification, and immersive experiential learning - prepares students to excel in key areas such as digital transformation, entrepreneurship, and innovation, twenty-first century finance, the intersection of business and society, and climate and sustainability. The CBS administration enables CBS’ educational and scholarly mission through strategic and operational guidance and support, optimizing School resources through well-designed, transparent processes with a culture of respect for all.

• Sales Strategy & Portfolio Ownership:
  Directly responsible for the sales and enrollment targets for an assigned portfolio of open enrollment programs.
• Proactively generate opportunities through targeted outreach, face-to-face/virtual meetings, and corporate HR engagement.
• Maintain an accurate, market-aligned sales pipeline and, in collaboration with the Senior Director, establish and track annual quantified metrics.
• Manage various target audience pipelines, including B2B, B2C, and Certificate in Business Excellence participants, to maximize enrollment and foster repeat business.

• Business Development & Client Relationship Management:
  Arrange and lead virtual and in-person business development sales meetings to present Executive Education offerings and faculty caliber.
• Participate in business development calls, including external meetings, industry events, and conferences.
• Represent Columbia Executive Education at various domestic and international business development trips and HR conferences.
• Assist with the preparation of client proposals, pricing documents, and other marketing materials.
• Independently manage various sales and business development projects and partnerships as allocated by the Senior Director.

• Enrollment Management, Advisory & Sales Operations:
  Respond to all assigned program inquiries in a timely manner and work closely with potential clients to manage their needs.
• Counsel and advise prospective participants to attend portfolio programs that best match their professional objectives.
• Evaluate and approve program applications and…