Client Success Coordinator

Comscore is unable to provide sponsorship for this position, now or in the future.

Job Title:

Client Success Coordinator

Location:

Remote (Must reside in the USA). Candidates located within commutable distance to an office location (Portland-OR, New York-NY, Evansville-IN, or Reston-VA) are required to report in-person 2× a week.

The Client Success Coordinator provides essential administrative, operational, and delivery support to Comscore’s Client Success organization. This entry‑level role ensures smooth day‑to‑day operations for account teams by assisting with reporting workflows, data QA, scheduling, and internal tracking.

• Provide day‑to‑day administrative and operational support to Client Success teams across assigned accounts.
• Support account managers and client success leads in preparing materials, organizing tasks, and maintaining accurate internal documentation.
• Assist with tracking client deliverables, deadlines, and follow‑up items to ensure timely and consistent execution.
• Assist in client report delivery and data QA, reviewing outputs for accuracy, formatting, and completeness.
• Help run recurring or ad‑hoc reports, coordinating with internal teams as needed.
• Learn and apply quality control processes to identify data inconsistencies before client delivery.
• Manage meeting scheduling for internal and external discussions, including agendas, recaps, and action items.
• Coordinate cross‑functional interactions with Analytics, Product, and Support teams.
• Maintain internal trackers (deliverables, tickets, communication logs) to ensure visibility and alignment.
• Learn Comscore tools, data sets, and reporting processes, including platform navigation, reporting logic, and basic measurement concepts.
• Participate in team trainings, shadow calls, and product demos to gain exposure to client workflows.
• Build foundational knowledge to eventually support more advanced analytics or client‑facing responsibilities.

• Bachelor’s degree in Business, Marketing, Communications, Data Analytics, or related field preferred.
• 0–2 years of experience in client service, operations, analytics, or administrative coordination (internships welcome).
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Detail‑oriented with interest in data accuracy and reporting.
• Comfortable using spreadsheets, presentation tools, and project management systems.
• Excellent communication and interpersonal skills.
• Proactive, eager to learn, and adaptable in a fast‑paced environment.

$60,000 - $65,000;
Commensurate with experience.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. To comply with federal law, Comscore participates in E‑Verify. Successful candidates must pass the E‑Verify process after hire.