Imaging Research Coordinator

Iron Mountain is seeking a detail-oriented, high-energy Imaging Research Coordinator to join our fast-paced Operations team. In this role, you will be responsible for acting as the primary detective for our document and item processing workflow, investigating and resolving scanning or batching errors to ensure seamless operational continuity. You will partner closely with a dynamic, cross-functional team dedicated to maintaining high efficiency and accuracy under tight deadlines.

• Workflow Investigation: Investigate, troubleshoot, and resolve document and item rejections caused by scanning or batching errors to get workflows back on track.
• Cross-Functional Collaboration: Collaborate seamlessly across multiple departments to address processing bottlenecks and meet strict operational deadlines.
• Quality Assurance: Apply a sharp eye for detail to ensure all processed items comply with organizational standards and data integrity policies.
• Problem Solving: Identify root causes of processing issues and implement swift, effective solutions to prevent recurring errors.

• 1-2 years of experience in data verification.
• Strong knowledge of document processing workflows, scanning systems, or data entry operations.
• Proven problem‑solving skills with the ability to research complex tracking errors independently.
• Excellent communication skills to effectively collaborate across diverse internal teams.

• Salary details: $26.95/hr – paid biweekly.
• Shift: A set schedule Monday – Friday, 12:00 pm–8:30 pm (OT may be required).
• Location: 711 Executive Boulevard, Valley Cottage, NY.
• 2 weeks paid vacation, 7 paid holidays + sick pay.
• Full benefits – 1st day of employment: comprehensive health, wellness, and retirement plans (401(k) with company match & Employee Stock Purchase Program).
• Opportunities for continuous learning and professional growth, including Tuition Reimbursement.

Reasonably expected salary range: $56,000.00 – $70,000.00.

Please note that an employee's starting salary may vary based on a variety of factors. Where state, municipal, provincial, territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommod See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, see the posted information.