Strategy & Operations Leader, Generative AI Innovation Centre , ProServe Business Strategy

Strategy & Operations Leader, Generative AI Innovation Centre , Pro Serve Business Strategy

Job :  | Amazon Web Services, Inc.

• Drive strategic planning for the GenAIIC portfolio, including operational planning inputs, growth narratives, and long‑range business planning.
• Own portfolio performance analytics (pipeline health, conversion, bookings/revenue attainment and geo‑level scorecards) that drive accountability.
• Shape and execute the partner and Marketplace GTM strategy for GenAIIC offerings, coordinating with partner development teams, ISV partners and Sales.
• Coordinate demand generation activities with marketing and engagement teams. Track effectiveness, identify gaps, and accelerate pipeline velocity.
• Develop data‑driven narratives and executive presentations for monthly/quarterly business reviews and leadership reviews.
• Drive cross‑functional strategic initiatives spanning Professional Services, Sales, Partner Development and specialist teams, from ideation through implementation.
• Develop business cases for investment, headcount and new offerings. Support capacity modelling and resource planning.
• Leverage AI tools and automation to scale reporting, insight generation and operational processes across the portfolio.

You operate at the intersection of strategy and execution for one of AWS's fastest‑growing portfolios. Your week blends strategic planning sessions, pipeline reviews, partner GTM coordination, and executive narratives. You partner daily with program leaders, Geo Practice leads, Finance and Partner Development to ensure portfolio strategy translates into results. Monday you shape an annual planning narrative. Wednesday you unblock a partner strategy.

On Friday you present cross‑portfolio performance to senior leadership.

• 5+ years of leading a divisional sales operations function or equivalent responsibilities supporting a mid‑to‑large scale multi‑geographical hi‑tech sales organization.
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field.
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience using Salesforce or other CRM tool.
• Experience with Microsoft Office products and applications.

• Experience in leadership roles in sales operations, sales strategy, finance, business development or related fields.
• Experience recognizing a challenge and working with a variety of teams and data sources to diagnose the problem and recommend solutions.
• Experience working within a high‑growth, technology company.
• Master's degree or equivalent.

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