AI Systems and Operations Lead

A Better Built World
Miter is on a mission to help construction contractors build with confidence, making it easier and faster to build critical physical infrastructure such as roads, bridges, utilities, data centers, and housing. Since launching in 2021, the company has grown to thousands of customers and tens of millions in ARR, and has raised $50M+ from top investors.

• Own Miter’s internal product roadmap and identify high‑leverage opportunities to improve operations.
• Embed with the Customer Experience organization to eliminate friction and speed up execution where manual processes exist.
• Own core internal systems and data infrastructure, ensuring customer context, key metrics, and workflows are connected across tools.
• Drive cross‑functional projects through influence, translating ambiguity into clear PRDs, overseeing engineers via indirect reporting, and earning the trust of internal teams.

• 4+ years in a highly strategic generalist role (management consulting, product management, Biz Ops, or similar), including experience taking products from 0 to 1.
• A nose for impact, able to spot opportunities that deliver order‑of‑magnitude value.
• Baseline technical fluency, comfortable reading API docs, drafting PRDs, and assembling internal tooling (including AI‑powered workflows) without constant engineering assistance.
• Clear linear thinking and writing skills, turning messy, imperfect information into logical, actionable plans.
• Empathy and strong listening skills, interpreting internal customers’ pain points into the right solutions.

• Recruiter screen
• Hiring manager interview
• Presentation round
• Team round interviews

• Competitive compensation: well above market salary, commission, and equity packages.
• Medical insurance: comprehensive medical, dental, FSA, and vision plans.
• 401(k) retirement plan: company‑matched contributions.
• Unlimited PTO.
• Parental leave: 16‑week paid leave for all parents, including adoptive and foster parents.
• Learning & Development: annual educational allowance.
• Office extras: snacks, coffee, lunch, and commuter benefits.
• Community: multiple company‑wide and team‑specific off‑sites per year.

For hybrid roles, we require three days a week in the office to foster collaboration. If you live within a reasonable commute of our New York City or San Francisco offices, please work in this hybrid model. Otherwise, for remote roles or locations without an office, there is no hybrid requirement. We do travel a few times a year for onboarding, company‑wide and team‑specific off‑sites.

Equal Opportunity:
Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.