Head of Strategy & Biz Ops NY

Role:
Head of Strategy & Biz Ops

Location:

New York, NY

Our client is a fast-growing creator marketplace that has crossed $8M ARR with a team of less than 10. They are seeking a Head of Strategy & Biz Ops to serve as an extension of the founding team - touching every part of the business from internal systems and people ops to client-facing managed services.

This is a high-ownership role for someone who can context-switch between high-level strategy and hands-on admin without ego - and help 10x the founders' output as the company scales.

• Build and optimize internal systems and processes - CRM workflows, bug reporting pipelines, and campaign operations
• Own high-level admin: payroll, contracts, onboarding, legal and tax coordination, and vendor management
• Lead recruiting and people ops - screening candidates, running intro calls, and managing the hiring pipeline
• Interface directly with managed service clients and support campaign health across accounts
• Build playbooks and scalable processes to multiply the founders' output on the managed services side

• 3 6 years in strategy, ops, chief of staff, banking, or consulting roles
• Worked directly with founders or leadership at a startup - Series A or earlier preferred
• Extremely high ownership and agency - figures things out independently without waiting for direction
• Strong analytical and strategic thinking paired with elite organizational skills and attention to detail
• Advanced Excel and analytical modeling skills
• Experience building internal systems, processes, and CRM workflows
• Client-ready presence - comfortable running sales or account calls independently
• Entrepreneurial ventures, side projects, or freelance work showing initiative a plus
• Strong academic background - top school or high campus involvement preferred