Advisor, Client Engagement

Role Overview

As an Advisor
, you will collaborate with the Portfolio Lead to coordinate the delivery of Epsilon products and services for clients in the consumer‑packaged goods, travel, or dining sector. You will work across Product, Strategy, Analytics, Data Partnerships, and Delivery teams to support Epsilon’s People Cloud Mar Tech, AdTech, and Data Solutions for large enterprise clients. Your responsibilities include ensuring successful project engagements, driving business growth by facilitating communication among clients, project teams, and partners, and upholding service quality throughout and after engagements.

You will also share expertise in People Cloud solutions and disseminate lessons learned within the organization.

• Develop strong connections with clients and ensure client happiness with contracted Epsilon offerings.
• Coordinate with delivery teams to unify products/services, interpret client needs, and improve client profitability.
• Drive collaboration internally with product, support, and delivery organizations throughout the client lifecycle as a vocal leader of the client engagement.
• Support leading a complementary team with varied expertise; offer timely performance feedback.
• Raise issues and risks for resolution within the cross‑functional team.
• Ensure accurate and timely billing for services rendered, working with internal accounting teams and client accounting teams as required.

• Bachelor’s degree or equivalent experience.
• 5+ years of industry‑specific experience.
• Program and project management experience.
• Martech platform experience such as Email, CRM/Database, or Loyalty platforms.
• 3+ years of demonstrated ability in a client‑facing role.
• 2+ years of managerial experience.
• Financial competence.
• Strong Microsoft Word, Excel, and PowerPoint skills as well as Service Now, Jira, and SharePoint.

• Flexible time off (FTO) and 15 paid holidays.
• Paid sick time.
• Parental/new child leave, childcare & elder care assistance, and adoption assistance.
• Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching, and counseling.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law.

Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to  to request an accommodation.

Base Salary: $88,000.00 – $ annually. The Final date to receive applications for this job posting is 07/13/2026.