Travel Operations​/Sales Specialist

About the Role

Are you an operations-driven professional who thrives on travel, teamwork, and delivering exceptional guest experiences—wherever you’re needed? Chapter Aesthetic Studio is seeking a motivated and adaptable Traveling Operations and Sales Specialist to join our New York team. In this high-impact, guest-focused role you’ll support multiple studios across your assigned region, ensuring smooth operations, consistent service, and an elevated Chapter experience at every location.

Job Type: Full-Time
Salary: $55K+ depending on experience and market, plus expanded earning potential (eligible for monthly incentives)

Location:

Travel-based role supporting multiple Chapter Aesthetic Studio locations in New York (Tonawanda, Orchard Park, New Hartford, Cicero, Fayetteville, Pittsford)

• Competitive pay with growth opportunities
• Predictable schedules—no overnights or holiday shifts
• Paid onboarding and ongoing professional development
• Travel support and mileage reimbursement
• Exposure to multiple studios and leadership teams
• Full benefits package for eligible employees: medical, dental, vision, 401(k) with company match, PTO, and parental leave
• Employee discounts on services and retail products
• Collaborative, mission-driven culture focused on consistency, care, and results

• Travel to various Chapter studios to provide operational and guest service support
• Support daily studio operations including scheduling, guest flow, inventory, and retail activities
• Step into key front-of-house roles (Guest Service, Studio Support, Manager support) as needed
• Deliver a consistent, high-quality guest experience aligned with Chapter brand standards
• Educate guests on services, retail products, and memberships to drive rebooking and retention
• Maintain cleanliness, organization, and operational readiness across studios
• Collaborate with studio and regional leadership to support performance metrics such as guest satisfaction, rebooking, and revenue

• Minimum 2 years of experience in guest service, retail, hospitality, or operations
• Leadership experience a plus, as you will fill in for Studio Managers as needed
• Flexible and willing to travel regularly within assigned markets
• Personable, professional, and confident communicator
• Highly organized with strong attention to detail
• Comfortable using scheduling software, EMR systems, and digital communication tools
• Self-motivated, adaptable, and energized by fast-paced environments
• Proud to represent a mission-driven brand focused on exceptional service

Chapter Aesthetic Studio is a premier aesthetic care provider where personalized beauty meets operational excellence. As part of TAG – The Aspen Group, we’re redefining the aesthetic experience—making confidence more accessible, care more consistent, and service more impactful across every location we serve.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.