Client Partner - Healthcare Payer

It’s fun to work in a company where people truly BELIEVE in what they are doing!

We’re committed to bringing passion and customer focus to the business.

Fractal Analytics is a global, AI-first company and strategic partner to Fortune 500 organizations. Unlike traditional consulting or services firms, AI is Fractal’s core business—not an add-on. For over 25 years, Fractal has helped enterprises apply advanced analytics and AI to improve decision-making at scale.

Fractal’s Healthcare & Life Sciences (Pharma) practice is purpose-built to support global pharmaceutical organizations across commercial, R&D, supply chain, and enterprise functions. We work with many of the world’s largest pharma companies to design, build, and scale production-grade AI and GenAI solutions that deliver measurable business and patient impact.

Please visit Fractal | Intelligence for Imagination for more information about Fractal.

Locations: New York, NY

Note: This position is not eligible for Immigration Sponsorship at this time.

The Client Partner
- Healthcare Payer will play a vital role in managing consulting and analytics engagements in Healthcare. They will be expected to solve business problems, develop analytical solutions, prioritize objectives, assign tasks, and manage multiple teams in order to achieve the highest levels of client satisfaction and targeted financial results.

The person will also provide leverage to management in business development and capability development activities and should be open to travel for short durations depending on the project or team requirements.

Solutioning:

• Building on analytics mandate across different functions / departments in healthcare and pharma organizations. Deliver on analytical solutions in healthcare domain leveraging deep business understanding and analytical expertise.
• Strong payer, and provider domain understanding with US reference and experience working in or with companies across the value chain.
• Knowledge of business process flows, systems and operational procedures and a point of view on best practices which can be used for analysis and recommendations.
• Experience in creating, capturing and/or analyzing the business requirements.
• Experience in leading business discovery sessions to understand and map the existing and desired business processes.

Program Management and Prioritization:

• Lead Fortune 500 client engagements and assignments to ensure successful and timely delivery of output with high quality and in accordance with client’s needs and expectations.

Analytics Sophistication:

• Understand the business problem and build the analytical solution framework leveraging advanced analytics algorithms as well as visualization platforms as needed. Produce outcome, generate insights and present findings to the client that meet business requirements.

People management:

• Manage multiple teams, perform performance appraisals and develop career progression metrics.

Governance:

• Define standard metrics and KPIs for clients and establish processes to measure them. Responsible for the quality of delivery for the engagements as measured by relationship specific measures as well as Net Promoter Score (NPS). This would include, among other things, design & review of the solution, scaling and institutionalizing analytics in the client organization, high level of program management, and meeting all other engagement goals.

Business Development:

• Assist the global sales and consulting teams and coordinate with internal capability teams in pursuing ongoing leads / RFPs from solutioning standpoint.

• The person must have displayed analytics delivery excellence and solutioning expertise to healthcare and life sciences clients with increasing span of influence over their careers. This is an opportunity to grow with the growing HLS vertical of Fractal Analytics.
• Expected to have minimum 20-25 years of work experience in developing and deploying sophisticated analytical solutions.
• Minimum 15 years in healthcare and life sciences (payers, providers, pharma, med tech) analytics.

BE / BTech, Masters / Bachelors in…