Development Operations Specialist

Development Operations Specialist

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).

The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.

We are pleased that you are interested in exploring opportunities to join RFCUNY.

CUNY SCHOOL OF PROFESSIONAL STUDIES

No

The Office of Development and Alumni Relations (ODAR) at CUNY School of Professional Studies advances the School’s mission by securing philanthropic support and fostering meaningful engagement with alumni, donors, and external partners.

ODAR is responsible for individual, corporate, and foundation fundraising; major and planned giving; stewardship and donor relations; alumni engagement; ODAR-specific special events; and development operations.

Reporting to the Executive Director of Development, the Development Operations Specialist supports fundraising and alumni engagement through operational management, systems management, and infrastructure support. The position is full-time and will enable the administration of fundraising activities.

• Supports the use of Raiser’s Edge NXT, Database View, Net Community, and related fundraising platforms, ensuring system integrity, standardized use, and data accuracy.
• Supports CRM operations, including configuration, constituent records, imports/exports, batch processing, integrations, and scheduled data maintenance.
• Supports the full gift processing cycle, including payments, pledges, recurring gifts, matching gifts, adjustments, and merchant services transactions.
• Coordinates donor acknowledgment and stewardship tracking, ensuring timely production, documentation, recognition records, and compliance reporting.
• Maintains development data accuracy and reporting standards, generating routine and ad hoc reports to support fundraising, stewardship, alumni engagement, and leadership needs.
• Prepares and maintains fundraising performance tracking reports and assists with the development of dashboards to support departmental and leadership reporting needs.
• Supports the development and implementation of development operations workflows and best practices based on institutional procedures and platform training.
• Supports the operational coordination of development and alumni events, including logistics, volunteer and registration management, vendor coordination, and post-event data reconciliation.
• Supports the securing of volunteers at ODAR events, coordinating and tracking volunteer participation, and maintaining appropriate documentation.
• Distribution of stewardship letters.
• Coordinates financial documentation and administrative submissions related to Development and Alumni Relations operations, including expense reporting and departmental invoices.
• Performs other duties as assigned.

• Bachelor’s degree required.
• 3 years minimum working in a Development office in this or a similar role.
• Experience in a higher education development or advancement setting.
• Demonstrated competency in Raiser’sEdge NXT. A strong understanding of Database View is required.
• Strong written communication and editing skills, including donor communications and internal reporting materials.
• Excellent interpersonal, written, and verbal communication skills.
• Proven ability to provide responsive, high-quality internal and external customer service.
• Strong organizational skills, ability to manage multiple priorities, and high attention to detail.
• Ability to work flexibly and adapt to changing priorities while contributing to problem solving.
• High level of professionalism, integrity, and commitment to confidentiality.

To apply, please submit your resume and cover letter.

Candidates must be authorized to work in the United States on a continuous basis. Sponsorship is not available for this position.

119 W. 31st Street, New York, NY 10001

$65,000 - $72,000

RFCUNY Employee Benefits and Accruals

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.