Program Manager, Enrollment

Success Academy is a rapidly expanding public charter school network dedicated to providing a rigorous, whole‑child education to all students regardless of zip code or economic status. We’re growing in New York and expanding to Florida and are looking for a Program Manager, Enrollment to support this expansion.

As a key member of the Enrollment team, you will manage the Florida enrollment workflow, coordinate cross‑functional teams, and support our new school launch from our network headquarters in NYC.

• Maintain the Florida Enrollment workflow calendar of events, processes, and communications.
• Coordinate and manage team and inter‑departmental agendas and publish post‑meeting summaries.
• Become a subject matter expert in all F.A.S.T.E.R. & Florida state Automated Student Information System functions and operations.
• Manage and execute all F.A.S.T.E.R. & Florida state Automated Student Information System deliverables in collaboration with the Enrollment Temp team.
• Support the launch of the SA Florida New Scholar Application, monitor daily metrics, and manage all application‑related tickets.
• Assist with the SA Florida lottery process, including quality checks for student application data entry and adherence to lottery preferences.
• Regularly audit Sales Force and SIS data to evaluate registration and enrollment data.
• Collaborate on data‑driven adjustments to registration and recruitment activities.
• Monitor, resolve, and respond to all enrollment escalation tickets.
• Assist with data mining and research as needed.
• Support the Enrollment team as needed.

• 3‑5 years of experience.

Project Management:
Experience with agile methodologies and project management tools is a plus. Excellent project management skills and a positive attitude.

Communication:
Excellent verbal and written communication skills to interact with technical and non‑technical stakeholders. Ability to communicate effectively at all levels of the organization.

Problem‑Solving:
Ability to troubleshoot issues, propose solutions, and optimize Salesforce for better performance. Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.

Business Analysis:
Proficient in analyzing business processes and requirements, and translating them into technical solutions. Creative and analytical thinker with strong problem‑solving skills.

Self‑Starter:
Ability to work autonomously and in a self‑directed manner with minimal supervision on both long and short‑term projects.

Influence:
Ability to influence and drive outcomes among a diverse group of colleagues.

Mission‑Driven:
Commitment to our dual mission of disrupting public education to provide greater access to high‑quality education.

$110,000 – $125,000 USD. Exact compensation may vary based on skills and experience. This position is not bonus eligible.

Success Academy offers a full benefits program and opportunities for professional growth.

Success Academy Charter Schools is an equal‑opportunity employer and actively encourages applications from people of all backgrounds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world.

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