Project Manager, Business Analyst, Change Management

Role Overview

We are seeking an experienced and highly organized Project Manager to join the PMO as a core practitioner and contributor. This role is responsible for the structured planning, coordination, and delivery of cross‑functional initiatives across the organization, with a primary focus on the company’s go‑to‑market launch portfolio. The Project Manager brings rigor, accountability, and process discipline to high‑visibility programs, ensuring initiatives are well‑planned, clearly tracked, and delivered with executive‑level transparency.

This individual will serve as a trusted PMO resource across multiple business functions, owning project delivery end‑to‑end while contributing to the development and continuous improvement of PMO standards, tools, and governance frameworks. Their work will have a direct and measurable impact on the organization’s ability to execute at scale.

The ideal candidate is a structured thinker and proactive communicator who thrives in complex, cross‑functional environments. They know how to bring clarity to ambiguity, build processes that stick, and hold large groups of stakeholders accountable without friction.

• Manage a portfolio of cross‑functional programs and projects on behalf of the PMO, including the company’s GTM product launch workstream as a primary area of focus.
• Partner with the PMO Lead to maintain a consolidated view of active initiatives, ensuring visibility into priorities, timelines, resource capacity, and interdependencies.
• Apply PMO methodology, governance standards, and best practices consistently across all assigned programs and projects.
• Support the PMO in evolving its operating model, contributing to how the function structures, prioritizes, and delivers work organization‑wide.
• Assist in onboarding and orienting project stakeholders to PMO processes, tools, and expectations at the start of each initiative.

• Lead end‑to‑end project planning and execution for assigned initiatives, including scope definition, milestone development, resource coordination, and deliverable tracking.
• Own project management for 5–10 GTM product launches per year, managing launch tier requirements, cross‑functional dependencies, readiness reviews, and go/no‑go checkpoints.
• Maintain detailed project plans, schedules, and dependency maps, keeping all work streams aligned and on track throughout the project lifecycle.
• Coordinate across Product, Marketing, Sales, Engineering, Customer Experience, Finance, Revenue Operations, Legal, and Partnerships to ensure cross‑functional readiness and accountability.
• Identify and elevate risks, blockers, and issues early, coordinating resolution across teams to protect timelines and delivery quality.

• Serve as the primary point of contact and coordination for all stakeholders within assigned programs, from working teams to executive leadership.
• Manage stakeholder communications proactively — ensuring the right information reaches the right audiences with the right level of detail and at the right cadence.
• Build and maintain strong working relationships across functions, fostering a culture of shared accountability and collaborative problem‑solving.
• Ensure teams are aligned on scope, priorities, and commitments at every stage of a project, reducing friction and re‑work.

• Maintain project tracking tools (e.g., , Jira, or equivalent) to ensure accurate, real‑time visibility into project status across all active work streams.
• Produce clear, concise, and executive‑ready status reports, dashboards, and program updates aligned with PMO reporting cadences.
• Maintain risk registers, issue logs, and dependency trackers; proactively surface and manage risks before they affect delivery.
• Track and report on planned vs. actual progress, identifying trends, variances, and forward‑looking risks across the portfolio.

• Continuously evaluate the processes, frameworks, and tools used to plan and deliver programs; identify gaps and drive improvements in partnership with relevant stakeholders.
• Develop,…