Inventory Control - Operations Lead

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.

The Lead Operations position within Color & Pearl Production Operations is responsible for overseeing incoming receipts, stone testing, logistics and purchase transactions of Tiffany stones. This role will also be responsible for coordinating compliance and process improvement initiatives.

Oversee daily production transactions of stones, ensuring timely processing of backlogs within established service level agreements. Distribute receipts & purchasing transactions amongst staff and provide priority guidance within daily production operations.

Coordinate with the Grading Lab, Unique and Core buying teams to process priority memos within agreed upon SLA’s.

Manage logistic operations to ensure that incoming shipments are processed within compliance requirements. Maintain process effectiveness for outgoing shipments, partnering with couriers to remove barriers and implement new processes required to meet changing business demand.

Support staff to troubleshoot transaction errors, coordinate with necessary business partners to resolve such timely.

Perform demand vs. resource comparison on weekly/ monthly basis and communicate any challenges to management regularly.

Run reports to evaluate production progress towards goals and communicate progress to both internal and external partners. Communicate constraints both to management and business partners as required.

Partner with Industrial Analyst to support the creation of reporting tool to aid daily operation

Lead colored stones and pearls supply training initiatives for new and existing employees. Ensure SOP documentation is accurately updated and distributed to reflect ongoing process enhancements.

Partner with Sr. Analyst to schedule and execute daily, monthly, quarterly, and annual cycle counts confirming accuracy according to location on hand totals.

Support variance research and report any discrepancies to management immediately.

Partner with Management build a culture of continuous improvement

Work safely always by consistently following safe work procedures for your role, as well as all safety procedures required at your worksite. Demonstrate leadership by leading safety process checks & improvement projects in coordination with continuous improvement initiatives.

Ensure compliance for Sarbanes‑Oxley reporting, audit driven Initiatives, key safety accountabilities and the Business Conduct policy.

Bachelor’s Degree

4-5 years’ experience in Operations

Ability to manage multiple tasks simultaneously within a fast‑paced environment

Excellent verbal and written communication skills with the ability to effectively interact with management

Comfortable speaking in front of both management & peers

Ability to problem solve, identify opportunities for improvement and escape challenges when needed

Must be creative, analytical and demonstrate problem solving skills

Excellent computer skills and advanced experience using MS Office

Six Sigma/ Lean Green belt certification (or willing to obtain within first year). Experience working in an environment that practices Six Sigma/Lean concepts

Experience with JDE Software

Knowledge of Tiffany business practices

Prior experience in or leading a team of individuals working towards a common goal

The hiring range for this position ranges from $30.00 - $37.00 per hour. The rate of pay offered will be dependent upon candidates' relevant skills and experience.

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We’re committed to…