Project Coordinator

About this Position

The Project Coordinator (PC) is responsible for supporting the successful planning, coordination and delivery of small projects or defined work streams within the PMO. This role centers on operational excellence—maintaining schedules, reports and dashboards, ensuring timely communication and supporting cross‑functional teams. The PC works closely with project managers and stakeholders to drive project progress, uphold documentation accuracy and contribute to process improvement initiatives.

They serve as a key resource for project tracking, reporting and stakeholder coordination, helping to maximise the benefits of business applications and project investments.

• Lead and coordinate project tasks or manage small projects, ensuring alignment with objectives, timelines and Net at Work’s standards.
• Track deliverables, milestones and resource allocations to keep projects on course.
• Support project financials, including budget monitoring, reconciliation, milestone invoicing and identifying opportunities for additional client value.
• Prepare and distribute project reports and dashboards, providing actionable insights to stakeholders.
• Maintain accurate project documentation, recordings, schedules and budgets.
• Organise meetings and facilitate team communications, serving as a reliable point of contact.
• Schedule consultants to hold client training sessions at the PM’s discretion.
• Ensure timely completion of deliverables and adherence to deadlines.
• Champion process improvement and data accuracy in PMO tools (e.g. Smartsheet, ChangePoint).

• Serve as a trusted secondary point of contact for clients, advocating for their needs and ensuring expectations are met throughout the project life‑cycle.
• Communicate project status, risks and issues promptly and professionally to clients and teams.
• Build strong, trust‑based relationships with internal and external stakeholders.
• Proactively identify and elevate risks, recommending mitigation strategies to ensure successful outcomes.

• Analyse and resolve issues that could impact project performance or deliverables.
• Manage scope changes, document change requests and communicate impacts to stakeholders.
• Apply analytical and creative problem‑solving skills to resolve systems and project challenges.
• Collaborate with teams to maintain project momentum and deliver results.

• Support process analysis and contribute to continuous improvement initiatives within the PMO.
• Provide recommendations to enhance administrative and operational processes, driving efficiency and innovation.

• Bachelor’s degree preferred (BA or BS in Computer Science, Business or related field).
• 2–4 years of experience in project coordination or support, ideally within information systems development or implementation.
• Proven track record of delivering projects on time, on budget and in scope.
• CAPM (Certified Associate in Project Management) or equivalent preferred.

This job may require access to customer information, systems and/or premises. Such access may be subject to customer approval and is an essential job function.

• Client Champion – Relentlessly exceed client expectations and anticipate needs to deliver valuable solutions.
• Problem Solver – Smart, analytical, inquisitive and a knowledge‑seeker who thrives on a challenge.
• Promise Keeper – Place high value on keeping our word and doing the right thing, demonstrating honesty, integrity and commitment.
• Collaborative Integrator – Team player, unifier, relationship‑oriented and win‑win seeker, exemplifying trust and unity.
• Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self‑confidence and a can‑do attitude.
• Inspiring Coach – Help employees, clients and partners grow through knowledge, expertise, experience and situational fluency.

Base salary range: $70,000 to $80,000. This position is also eligible for a bonus in accordance with the terms of the company’s plan. The quoted pay range is a general guideline only and not…