Senior Associate, Product - Strategy and Operations

About the Team

Door Dash Commerce Platform is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. Door Dash Commerce Platform allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first‑party experiences.

As part of the Commerce Platform team, the Senior Associate will have the opportunity to drive growth for some of our most strategic Enterprise restaurant partners — established national brands with scaled delivery businesses that are actively leaning into growth — and lead platform‑wide initiatives that raise the ceiling for the entire Commerce Platform ecosystem.

We are looking for someone who is passionate about scaling high‑growth products to join our Core Enterprise Drive team, Door Dash’s white‑label fulfillment offering. You will be responsible for scaling our Drive Restaurants business with strategic partners and launching new products and services to expand our TAM. This role will oversee the growth, profitability, and strategy for some of our largest Enterprise restaurant partners in the US market — partners who have established delivery businesses and are growth‑oriented, making them receptive to ambitious new initiatives.

Beyond your merchant portfolio, you will own platform‑wide growth bets such as pricing optimization and expanding subscription benefits. By owning these bets, you will go 0 to 1 and help shape the frontier of how the Commerce Platform approaches 1P growth.

We are looking for a highly motivated first‑principles thinker who has a deep sense of ownership and is able to walk the fine line between diving into the lowest level of detail in our data and product while still being able to think about the high‑level strategy. Reporting to the Manager of Drive Strategy and Operations, you will work closely with product, engineering, operations, integrations, business development, and other teams to make your vision a reality.

We expect this role to be hybrid with some time in‑office and some time remote.

• Own growth for our most strategic ENT partners: You will own the end‑to‑end growth strategy for some of Door Dash’s largest Enterprise restaurant partners — established national brands with scaled delivery businesses that are actively leaning into growth. Your job isn’t to convince them delivery works; it’s to figure out how to grow faster together.
• Lead platform‑wide growth bets: Beyond your merchant portfolio, you will own initiatives that move the needle for the entire Commerce Platform ecosystem — think developing a 1P pricing optimization strategy across our restaurant base or evaluating how we can help merchants improve their post‑checkout experience. These are bets that require you to think like a GM, not an account manager, and the impact compounds well beyond your own book of business.
• Operate & Execute: You will get to the lowest level of detail to drive execution against your strategy, using data to diagnose performance, design experiments, and measure impact. You will work cross‑functionally with Product, Operations, Sales, and Engineering to bring initiatives to life and scale what works.
• Deepen & Grow Partner Relationships: You will serve as the primary point of contact for our most strategic Enterprise restaurant partners, leveraging data and insights to unlock growth opportunities and bring new Commerce Platform products and initiatives to market through these relationships.

• You take ownership. You proactively identify problems, operate independently and effectively in ambiguity with minimal guidance, and drive initiatives end‑to‑end without waiting for direction.
• You’re a builder, not just a scaler. You have the entrepreneurial instinct to take something from 0→1 — whether that’s a new product, a new partnership model, or a go‑to‑market approach that doesn’t exist yet. You’re energized by ambiguity, know how to create structure where none exists, and don’t need a playbook to get started.
• You think beyond your portfolio. You’re not satisfied owning your…