Marketing and Energy Advising Administrative Assistant - Millbrook, NY

Marketing And Energy Advising Administrative Assistant

Looking to make a difference while helping New Yorkers navigate the clean energy transition? Join Cornell Cooperative Extension Dutchess County and the Mid-Hudson Regional Clean Energy Hub as our Marketing and Energy Advising Administrative Assistant. In this dynamic administrative role, you'll support customer engagement, marketing, communications, and program operations that expand access to energy efficiency, electrification, and clean energy programs across the region.

The Cornell Cooperative Extension Dutchess County (CCEDC) Marketing and Energy Advising Administrative Assistant plays a key role in advancing clean energy initiatives across the Mid-Hudson region by supporting customer engagement, marketing, communications, outreach, and program operations for the Mid-Hudson Regional Clean Energy Hub, a NYSERDA funded program administered by Cornell Cooperative Extension Dutchess County.

This position serves as the first point of contact for residents, businesses, and community partners, providing frontline energy advising support, responding to inquiries through phone, email, and customer management systems, and connecting customers with appropriate programs, incentives, resources, and Energy Advisors. The position is responsible for implementing marketing, communications, and outreach strategies that increase awareness and participation in clean energy programs throughout the region.

Key responsibilities include coordinating events and outreach campaigns, facilitating social media and digital communications, supporting grant administration and reporting, processing invoices, overseeing purchasing and procurement activities, maintaining program databases and records, and coordinating program logistics. The Marketing and Energy Advising Administrative Assistant works closely with Hub staff, subcontractors, community partners, utilities, municipalities, and NYSERDA to support effective program delivery and expand access to clean energy solutions across the Mid-Hudson region.

Required Qualifications:

• Associates Degree or Equivalent Education. GED/High School Diploma plus 1year transferrable program/functional experience may substitute.
• Experience relevant to the role of the position.
• Experience with customer service, outreach, communications, marketing, event coordination, or program administration.
• Experience managing multiple projects and priorities simultaneously.
• Experience using customer databases, CRM systems, or data management platforms.
• Proficiency with windows-based software including use of the internet and Microsoft Office Suite.
• Ability to plan and organize personal work responsibilities according to priorities developed with immediate supervisor.
• Ability to work with a high degree of integrity and sound professional judgment
• Ability to follow oral and written instructions and assume responsibility with general guidelines and direction.
• Ability to communicate effectively through verbal, written and visual channels using traditional methods and educational tools, as well as electronic technology (e.g., video, audio, computers, etc.).
• Ability to effectively participate in professional team efforts.
• Ability and willingness to work with diverse audiences and maintain cultural sensitivity.
• Ability to relate effectively to co-workers, advisors, community and professional leaders.
• Ability to meet travel requirements associated with this position.
• Ability to work flexible hours which may include evenings and/or weekends, as appropriate.

Preferred Qualifications:

• Experience managing social media platforms and digital communications campaigns.
• Experience creating marketing and outreach materials using Canva, Adobe Creative Suite, or similar software.
• Experience supporting grant administration, reporting, invoicing, or procurement activities.
• Basic understanding of clean energy, sustainability, energy efficiency, or environmental programs.
• Fundamental skills in website maintenance/development.
• Conversational fluency in Spanish.

Responsibilities/

Essential Functions:

Administrative Responsibilities:

DIRECTION & MANAGEMENT: 15 %

• Assist with research and facilitation of innovative outreach and engagement strategies to expand the Hub's reach and increase participation in programs.
• Assist with the development of program procedures, data management systems, customer tracking systems, and evaluation processes.
• Support program planning, project tracking, and operational improvements.
• Identify administrative and operational issues and work with supervisors to facilitate solutions and improvements.

COORDINATION: 80%

Marketing, Communications, and Outreach

• Implement marketing, outreach, and communications activities to increase awareness of the Mid-Hudson Clean Energy Hub, clean energy programs, incentives, services, and events throughout the region. Ensure outreach is aligned with Cornell Cooperative Extension Dutchess County's overall marketing strategy.
• Create and manage flyers, newsletters,…