Operations Intelligence Manager

Responsibilities

• This role focuses on our client's internal business and growth team performance.
• You will liaise across the client's team to track operational metrics including campaign and event delivery and performance, creative production, project timelines, sales goals, budget usage, and print volumes.
• You will be relied upon to develop and manage the delivery of recurring reports to summarize program performance, operational efficiency, and business impact.

• 3-5 years of experience in business intelligence, data analysis, marketing operations, sales operations, project coordination, business operations, or a related role.
• Strong analytical skills with proficiency in collecting, organizing, interpreting, and communicating data using spreadsheets, reports, dashboards, and business systems.
• Strong project management skills, including deadline tracking, cross-functional communication, and excellent attention to detail to ensure data accuracy.
• Exceptional written and verbal communication skills, with the ability to translate complex data into clear narratives for non-technical audiences, and a process‑improvement mindset.
• Preferred:
  Experience supporting cross‑functional business operations, strategy, revenue operations, partner operations, customer success, onboarding, marketing, or operational planning teams. Experience defining reporting and operational workflows across multiple stakeholders, systems, vendors, or external partners. Experience helping define reporting requirements and business review processes in collaboration with multiple stakeholders. Experience developing reporting templates, operational processes, documentation, or executive business review materials.