Vice President Business Development - JPMorgan Private Client

Job Description

Raise the bar on product, partner, and practice expertise across the affluent client sales force. In this role, you will take a strategic approach to onboarding, upskilling, and coaching that helps relationship managers confidently position solutions, deepen partnerships, and improve client outcomes. You will turn complex content into scalable learning that works in the field, drives adoption, and supports consistent client conversations.

You will pair measurement with continuous improvement to keep programs current, relevant, and effective.

As a Vice President Business Development – JPMorgan Private Client in the Business Development team, you will design and implement learning programs that strengthen relationship manager capabilities across the full career journey, including product and partner education, core sales practices, and coaching. You will partner with stakeholders to prioritize needs, build scalable training for decentralized teams, and use performance data and feedback to continuously improve program impact and consistency of the client experience.

• Design and implement onboarding, upskilling, and coaching programs for relationship managers serving affluent clients
• Translate product, partner, and sales priorities into comprehensive, field-ready learning that supports consistent client conversations
• Deliver large‑scale training to decentralized sales teams while driving learner engagement and sustained adoption
• Create practical learning solutions and field tools that improve productivity, proficiency, and behavior change
• Partner with stakeholders to define success measures and evaluate effectiveness using quantitative and qualitative outcomes
• Adjust programs in real time and through structured reviews to improve learning impact and durability
• Build data‑driven learning roadmaps aligned to key business priorities and frontline needs
• Apply artificial intelligence tools to improve content relevance, personalization, and delivery efficiency
• Establish content standards, governance, and operating rhythms to keep education current as products, partnerships, and practices evolve

• Strong understanding of affluent client needs and how they translate into frontline sales and service behaviors
• Demonstrated ability to design and deliver training and coaching for relationship managers or comparable sales roles
• Demonstrated ability to program manage large‑scale training for decentralized sales teams while sustaining engagement and consistency
• Demonstrated ability to translate complex product and partner content into practical, field‑ready learning and tools
• Demonstrated ability to create structured learning journeys across onboarding through advanced sales practices
• Demonstrated ability to partner with stakeholders to evaluate outcomes and make real‑time and long‑term program adjustments
• Demonstrated ability to build data‑driven enablement programs aligned to defined business priorities
• Proficiency using artificial intelligence tools to improve training efficacy and outcomes
• Strong communication skills with the ability to produce clear, leadership‑ready materials

• Knowledge of adult learning principles and behavior‑based reinforcement techniques
• Ability to simplify complex concepts into talk tracks, job aids, and scalable learning assets
• Familiarity with learning technologies that support scaled delivery and measurement of outcomes
• Strong stakeholder management skills to align product, partner, and field priorities
• Ability to build playbooks, coaching guides, and manager toolkits that sustain adoption over time
• Ability to establish standards, review cycles, and governance that support quality control and consistency

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction.

Equal Opportunity Employer/Disability/Veterans