Associate Director​/Director of Operational Excellence

Job Title

Associate Director / Director of Operational Excellence

Join Zeta, a network of schools dedicated to high academic achievement and social-emotional development, as we expand our network of elementary and middle schools across New York City. Zeta seeks a results‑oriented operations professional to support our growing Pre‑K‑8 model.

Network Office: 401 W 218th St., New York, NY 10034. Hybrid: in‑office Tuesdays–Thursdays; optional remote Mondays/Fridays.

• Remove roadblocks and barriers for Operations Teams through proactive problem‑solving.
• Project manage operational components of specific network‑wide initiatives to pursue operational excellence across schools.
• Lead the piloting of new, innovative systems across Zeta with the goal of creating scalable solutions across sites.
• Create strong, scalable, well‑documented systems for various components of school operations.
• Contribute to the leadership of the organization‑wide Operations team, including leading trainings and long‑term operational planning.
• Support teammates and take on new projects and tasks as needed as part of a lean start‑up team.

• Bachelor’s degree.
• 4‑6 years of experience in operations within schools or managing projects for a schooling organization.
• Strong project‑management skills and expertise in building operational systems.
• Ability to lead cross‑functional teams, train staff, and drive continuous improvement.
• Excellent communication and problem‑solving abilities.

Salary range: $100,000 – $145,000. Eligible for an annual discretionary, merit‑based performance bonus. Benefits include comprehensive medical, dental, and vision plans; flexible spending accounts; 403(b) retirement plan with matching contributions; wellness stipend; monthly Headspace and Talkspace therapy;
Mac Book Air; phone reimbursement; stocked teacher workrooms; team outings and treats; professional development books; clear growth pathway; consistent feedback; community circle; mindfulness; and DEIJ programming.

Equity is at the heart of our mission. Zeta is an equal‑opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required; candidates must have permanent authorization to work in the U.S.