Workforce Management Program Lead – Data-Driven Process Optimizer
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-14
Listing for:
Namely
Full Time
position Listed on 2026-07-14
Job specializations:
-
Business
Business Systems & Technology Analysis, Business Analyst, Data Analyst
Job Description & How to Apply Below
Oscar is seeking a Workforce Management Program Lead to optimize program tools and drive lean, scalable processes. You will report to the Associate Director, Workforce Management, and work from our New York City office on a hybrid schedule.
The role requires experience in WFM, contact-center systems, data analytics, and presenting to senior leadership. Strong Excel/Sheets skills are essential, with bonus points for Lean Six Sigma and SQL knowledge.
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