Sr Dir, Business Operations and Data Governance - Intelligence Ventures

How You'll Make an Impact

• Own the operating model and rhythm of Intelligence Ventures. Drive planning, prioritization, and execution across the leadership team; manage the portfolio of organization‑level initiatives end‑to‑end; and establish the cadences, reporting, and decision‑making processes that keep a fast‑moving, build‑from‑scratch organization aligned and accountable.
• Own the budget and serve as the primary interface to Finance, Legal, and Compliance. Manage the organization’s budget and spend, partner with Finance on forecasting and business cases, and act as the connective point to Legal and Compliance — ensuring the organization moves quickly while staying inside enterprise guardrails.
• Stand up and run data governance operations for the organization. Build the operational backbone – the intake and review workflows, decision forums, documentation, and cadences – that turn data governance into a working, repeatable practice in an area that does not yet have a defined owner on the business side of Charter.
• Define how Intelligence Ventures works with its key internal partners. Establish the ways of working, coordination models, and meeting cadences with Corporate Marketing, Spectrum Reach, and Business Intelligence – clarifying where the organizations coordinate, where Intelligence Ventures provides resources and product assets, and how shared work gets prioritized and delivered.
• Serve as a trusted right hand to the Head of Intelligence Ventures. Translate strategy into operational plans, prepare the organization for leadership and executive reviews, chase down the details others miss, and represent the Head of Intelligence Ventures in internal forums when needed.
• Build the operational and governance foundation for scale. Put in place the processes, tools, and documentation that let the organization grow from initial build through commercial operations without losing speed or control, and instill an operating culture grounded in clarity, accountability, and sound risk management.

• Bachelor’s Degree in Business, Finance, Operations, a related field, or equivalent practical experience.

• 10+ Years Business operations, chief‑of‑staff, strategy‑and‑operations, or comparable leadership experience.
• 5 years Experience owning budgets and managing cross‑functional initiatives or programs.

• Proven experience running business operations, chief‑of‑staff, or strategy‑and‑operations functions for a senior executive or business unit, ideally in a data, technology, media, or platform business.
• Demonstrated ability to own a budget and partner effectively with Finance, Legal, and Compliance functions.
• Experience standing up or running operational processes in a governance, compliance, privacy‑operations, or data‑management context.
• Strong cross‑functional coordination skills, with a track record of defining ways of working and operating cadences across multiple stakeholder organizations and driving alignment without direct authority.
• Excellent program‑ and project‑management discipline; able to manage a portfolio of concurrent initiatives, keep many work streams on track, and bring structure to ambiguity.
• Sound judgment, discretion, and executive presence; trusted to represent leadership, handle sensitive information, and make or escalated decisions appropriately.
• Strong written and verbal communication skills, with the ability to prepare executive‑level materials and facilitate leadership forums.
• Comfort operating in an ambiguous, early‑stage, build‑from‑scratch environment while delivering against aggressive milestones.
• Working understanding of the privacy and regulatory landscape governing consumer data is a plus, sufficient to partner credibly with Privacy and Legal.

• Master's degree or MBA preferred but not required — a demonstrated track record of operational leadership and execution is equally valued.

• 9 years Operations, chief‑of‑staff, or data governance leadership at a data, technology, media, or platform business, including experience standing up new processes or functions in a high‑growth or newly formed organization.