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Head of Scaled Customer Success
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-15
Listing for:
Mosaic.tech
Full Time
position Listed on 2026-07-15
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Pryzm is seeking an early Customer Success leader to build and scale our post-sale organization. You’ll own onboarding, adoption, renewals, and expansion, designing the systems that ensure customers successfully onboard, adopt, renew, and expand their use of Pryzm.
You’ll partner with Sales, Product, Engineering, and Implementation to create scalable processes, develop education resources, and establish health metrics that improve retention and scale as we grow.
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