Manager, Business Transformation; Systems Deployments & Integrations

Company description

Present in over 100 countries and employing nearly 80,000 professionals, Publicis Groupe is the third largest communications group in the world. Publicis Groupe is listed on the Euronext Paris [FR] and is part of the CAC 40 index. Active across the entire value chain, Publicis Groupe offers its major clients a transversal, unified and fluid model allowing them access to all the Groupe’s tools and expertise around the world through the mantra “The Power of One.”

Business Operations is a centralized function that partners with business leaders. It improves how work gets done, operationalizes systems and processes, and supports central initiatives. The team acts as an internal business partner, helping stakeholders solve business challenges through structured problem‑solving, multi‑functional coordination, scalable ways of working, and disciplined execution.

The Business Operations team supports initiatives ranging from project and program management to systems deployments, agency integrations, process optimization, business analysis, workflow redesign, operating models, playbooks, and organizational enablement. Team members work across multiple functions and business areas in a highly matrixed environment, partnering closely with collaborators to drive efficiency, alignment, and operational excellence.

Business Operations team members are aligned to a primary capability area while partnering multi‑functionally across initiatives. Projects are staffed through a matrixed model based on business need, complexity, and abilities, enabling teams to bring together the right mix of project management, systems expertise, and business optimization capabilities to solve business problems and deliver outcomes.

We are seeking a highly organized, problem‑solving, and collaborative Manager, Business Transformation. This role supports the Systems Deployments & Integrations workstream and leads operational and systems‑related initiatives across the organization.

This role serves as an independent workstream lead responsible for managing small‑to‑medium systems deployments, integrations and operational initiatives focused on improving efficiency, scalability and business effectiveness. The ideal candidate is a strong business operator with experience supporting implementations, gathering requirements, coordinating partners and helping translate business needs into practical and scalable solutions.

The Manager will partner closely with business collaborators, project teams, vendors and system owners to support implementation efforts and ensure systems and operational processes are successfully deployed, adopted and sustained. This role requires strong organization, structured problem‑solving, partner management and the ability to independently drive execution within a highly matrixed environment.

• Systems Deployments & Integrations
  :
  Supports the successful deployment, integration, optimization and adoption of systems and platforms. This includes requirements gathering, user acceptance testing (UAT), implementation support, systems integration, training, change enablement and operationalization.
• Business Optimization & Enablement
  :
  Focuses on improving how the business works through process mapping, workflow optimization, business analysis, ways of working, operating models, POV development, playbooks and scalable enablement solutions.
• Project and Program Management
  :
  Provides structured project and program management support to drive successful delivery of critical initiatives. This includes governance, project plans, timelines, risk and dependency management, partner coordination, executive status reporting and multi‑functional delivery leadership.

• Lead small‑to‑medium systems deployment and integration initiatives from planning through implementation and operationalization.
• Manage day‑to‑day project activities, ensuring the work progress, timelines and dependencies remain on track.
• Partner with stakeholders to understand business needs, gather requirements and document operational processes.
• Facilitate discovery sessions, requirements gathering workshops and…