Product Manager - Dementia Management Platform

Position Overview

Join our team as Product Manager, Dementia Management Platform and own the software systems that power Ceresti’s care delivery engine. This role is responsible for all internal tools used to deliver world-class dementia care, and used daily by operations teams, clinical teams, and dementia care coaches.

You will design and evolve the core platform that enables care management, coaching operations, reporting, and internal decision support. You will partner deeply with operations, clinical, engineering, and data teams to translate complex real-world workflows into intuitive, AI-enabled tools that scale.

This is a high-leverage systems role. Your success will be measured by improvements in team efficiency, capacity per FTE, workflow automation, and operational quality. If you are energized by workflow design, operational excellence, AI-powered enablement, and building “superpowers” for internal teams, this role is for you.

Ceresti is on a mission to reduce avoidable hospitalizations and improve care for people living with dementia while improving the lives of their families and caregivers. We envision a world in which family caregivers of people living with dementia are supported and have the knowledge, skills, and confidence to provide the best possible care for their loved ones.

Ceresti is a tech‑enabled dementia care provider with a differentiated model of care that improves outcomes and delivers guaranteed cost savings by including family caregivers in the care team. We offer health plans and accountable care organizations a turnkey solution for impacting a population that has limited engagement in traditional clinical programs.

Our culture is rooted in agility, innovation, and collaboration. We believe that every idea—no matter how small—can spark a meaningful improvement. Together, we create solutions that make a lasting impact on the healthcare ecosystem, enabling more compassionate and cost‑effective care for those who need it most.

• Own the product vision and roadmap for Ceresti’s internal Dementia Management Platform.
• Translate company goals around operational scalability, cost savings, and care quality into clear product priorities.
• Design systems that enable ops teams and coaches to operate efficiently at scale.
• Identify and prioritize opportunities to apply AI and automation to reduce manual work, increase team capacity, and improve quality of care.
• Balance near‑term execution with long‑term thinking to support scalable, efficient engagement as the business grows.

• Deeply understand internal workflows across onboarding, coaching, and care management.
• Design intuitive tooling that reduces friction and cognitive load for operational users.
• Improve operational workflows, care documentation systems, task management, reporting, and internal dashboards.
• Partner with operations and clinical leaders to continuously refine processes and embed them into software.
• Build intelligent decision‑support tools that enhance coaching effectiveness while preserving human judgment.

• Apply AI responsibly to streamline documentation, automate repetitive workflows, surface insights, and support operational decision‑making.
• Partner with data and engineering teams to embed predictive models and analytics into internal workflows.
• Ensure AI enhances the day‑to‑day experience of frontline teams.

• Define clear product requirements, user stories, and acceptance criteria.
• Work closely with engineering to scope, prioritize, and ship high‑quality internal tools.
• Move quickly, unblock ambiguity, and maintain momentum in a fast‑paced environment.
• Use modern AI tools to accelerate product development.

• Collaborate closely with clinical, operations, enrollment, and coaching teams.
• Partner with data and analytics teams to define operational KPIs and performance dashboards.
• Communicate roadmaps, tradeoffs, and progress clearly to leadership.

• BS/BA degree or higher.

• 3+ years of experience as a Product Manager or equivalent.
• Experienc…