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Global Customer Service Strategy Lead; Orthopedics

Job in New York, New York County, New York, 10261, USA
Listing for: Johnson & Johnson
Full Time position
Listed on 2026-07-17
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 122000 - 212750 USD Yearly USD 122000.00 212750.00 YEAR
Job Description & How to Apply Below
Position: Global Customer Service Strategy Lead (Orthopedics)
Location: New York

Johnson & Johnson, a global leader in healthcare, seeks a Sr. Manager, Global Customer Service Strategy within DePuy Synthes to shape and drive the enterprise-wide customer service operating model.

You will partner with regional and functional leaders to deliver scalable, measurable outcomes that enhance customer satisfaction and business performance. The role requires strong analytical capabilities, experience leading global initiatives, and a track record of transforming service processes

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