Director, Platform Capabilities

Role Purpose

Direct the design, delivery, and evolution of shared platform services that underpin TD Securities’ digital Treasury solutions. Lead the roadmap for a defined capability cluster (e.g., client identity, onboarding, analytics, or payment orchestration), translating business and regulatory needs into reusable, API‑first services. The role is pivotal in a multi‑year transformation, collaborating with technology, product, risk, compliance, and operations stakeholders.

• Platform capability roadmap: define strategy, sequencing, and milestones for a cluster of shared services.
• Requirements and service design: translate business needs into clean, reusable definitions, API contracts, data schemas, and interface standards for Journey teams.
• Cross‑functional delivery: drive alignment across product, technology, operations, risk, and compliance to keep builds on track and manage upstream dependencies.
• Platform quality and standards: enforce architectural principles of composable, API‑first, well‑documented, observable services.
• Journey team partnership: serve as the interface for Product Journey teams, manage intake of new requirements, communicate trade‑offs, and ensure service contracts meet needs.
• Stakeholder communication: represent the capability roadmap to senior leaders, communicate risks, trade‑offs, and sequencing decisions with clarity and urgency.

The Platform Capabilities team works within a shared accountability model alongside Journey Product teams. Directors define reusable services;
Journey teams consume these for client-facing experiences. Responsibilities include maintaining reusability standards while meeting Journey teams’ delivery timelines, navigating the tension between "build it once, right" and "deliver for this journey, now".

• Year‑one delivery of core platform services within your cluster, with architecture defined and contracts published.
• At least one Journey team actively consuming services end‑to‑end, with a clear feedback loop for evolving requirements.
• Documented, agreed, and operating dependency interfaces with adjacent clusters—no unmanaged gaps.
• Embedded platform standards in way‑of‑working: API‑first design, documented schemas, observable services, reusable patterns consistently applied.
• A credible, sequenced roadmap with risks and constraints surfaced proactively.

• 8–12 years of product management experience, preferably spanning financial services and digital platform infrastructure.
• Demonstrated ownership of shared platform capabilities in a multi‑product, API‑first environment.
• Technical acumen to partner with engineering teams: fluent in API design, data modeling, event‑driven architecture.
• Strong cross‑functional influence skills; ability to lead across product, technology, risk, compliance, and operations without direct authority.
• Experience operating effectively in a transformation context: navigate ambiguity, manage complex dependencies, communicate trade‑offs to senior stakeholders.
• Transaction banking background (treasury, cash, or commercial banking) is a strong plus.

• Deep knowledge in one or more of the following areas:
  • Client identity, access, and data services – CIAM/IAM patterns, KYC/KYB flows, entitlement governance, or client‑product catalog management.
  • Onboarding and activation workflows – design or ownership of workflows that move clients from entitlement to active product use.
  • Client intelligence, reporting, and engagement – financial data reporting platforms, statement generation, event‑driven alerts.
  • Payment and orchestration services – payment initiation/configuration, rail knowledge (ACH, SWIFT, ISO
    20022, RTP/Fed Now), or workflow orchestration/product ownership.

TD Bank is an equal‑opportunity employer. Qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations as part of the application process, please contact the TD Bank US Workplace Accommodations Program at