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Head of Customer Experience & Growth

Job in New York, New York County, New York, 10261, USA
Listing for: Sauce, Inc.
Full Time position
Listed on 2026-07-18
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 180000 - 260000 USD Yearly USD 180000.00 260000.00 YEAR
Job Description & How to Apply Below
Location: New York

Sauce, Inc. is seeking a seasoned Director of Customer Experience to own the full client journey—from onboarding through support and retention—working with Product and Sales to shape what we build and how we sell it.

Based in NYC, this role reports to the CEO and requires 3+ days per week in person. You will unify CS and Support into a single CX function, build regional teams, and establish a health-score driven retention engine.

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