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Global Airports & Venues CX Program Lead
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-18
Listing for:
Applied Labs
Full Time
position Listed on 2026-07-18
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Uber is seeking a program leader for Airports & Venues CX to own the global defect reduction initiative across top priority hubs. You will surface insights, quantify root causes, and drive cross-functional improvements—from fare disputes to lost items—to reduce defects structurally, not episodically.
Ideal for senior CX, operations, or travel-ops leaders with analytical rigor and AI fluency. The role operates within a complex physical environment like airports and venues, with a path to
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