Event Coordinator, Business

Our client in higher education is seeking an Event Coordinator! The Event Coordinator is responsible for supporting the planning and execution of events. The ideal candidate requires a strong sense of hospitality, organizational skills, attention to detail, and deliver a high-level of customer service.

• Under the direction of senior staff, support logistical arrangements including vendor selection and negotiations, liaise with internal and external partners, and maintain guest list databases.
• Track venue reservation, maintain event and office supplies, and inventory.
• Research speakers, guests, and other event-related aspects as needed.
• Deliver exceptional hospitality and onsite support for events, including setup, meeting coordination, and overall guest services to ensure smooth operations and a memorable attendee experience.
• Provide support for all aspects of customer service. Answer and monitor event-related phone lines and email inboxes. Develop and adapt customer service templates and FAQs in coordination with the event logistics team to properly reflect pertinent details in public communications.
• Provide in-person customer service support by staffing event registration and welcome desks, proactively providing relevant information and support to guests and participants.
• Support the development of web content and event materials, contribute to proposals and program ideation, and draft correspondence and executive-level documents.
• Responsible for tasks related to registration, event management and communications software (e.g., Social Tables, Airtable, Mail Chimp, Bedework, Filemaker).
• Maintain systemized processes and procedures, and suggest improvements for tracking project developments and internal databases.
• Responsible for post-event wrap up tasks such as archiving event photos and final planning files, collateral materials, and capturing relevant data for analysis and reporting.
• Establish and build relationships with key stakeholders.
• Assist with special projects. Provides project support for the rest of the team as directed.
• Additional duties as assigned.

• Bachelor’s degree or equivalent
• 2+ yrs of event production experience

• Events experience in a university, major cultural institution, or other comparable environment

$25-29/hr

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.