Multi- Case Manager

Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. Over the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries.

This position provides an opportunity to build a career within an exciting market of the insurance industry. The candidate will be integral to the overall management of opportunities from the closed/sold status through policy administration of multi‑life, Guaranteed Standard Issue (GSI) programs. The role demands a high level of resourcefulness, effective communication, negotiation skills, and adaptability. GSI Account Managers require critical thinking and problem‑solving to drive results and meet the goals of the overall organization.

• Learn and become an expert in GSI enrollment processes
• Understand and leverage enrollment capabilities, services and tools
• Proactively manage communication with the goal of improving enrollment and re‑enrollment effectiveness
• Manage plans based on issued offers
• Develop and communicate enrollment strategy with both internal and external partners
• Develop enrollment project plans
• Develop employee communication and education tools and materials
• Review eligibility files for quality and accuracy
• Coordinate billing
• Process plan terminations and porting of policies
• Process ad auto newly eligible enrollments
• Monitor and manage the progress of assigned programs, ensuring timely processing and resolution
• Collaborate with underwriters, advisors, and clients to gather required information and facilitate communication
• Oversee the delivery of policies to clients, ensuring accuracy and completeness
• Learn and become an expert in Agency Management Systems

• Bachelor’s degree or equivalent business experience required
• Strong growth and business development orientation
• Proficient in Microsoft Office – Word, PowerPoint, Excel
• Strong technical aptitude – ability to utilize and leverage technology and systems
• Strong organization skills/ability to manage multiple demands and priorities
• Excellent problem solving and critical thinking skills
• Projects confidence and enthusiasm about the company
• Outgoing, excellent communication skills – both written and verbal
• Ability to work/partner with a close team
• Strong relationship management skills
• Results oriented

• Bachelor’s degree or equivalent work experience
• 5+ years of related industry experience
• Life & Health license preferred

The base compensation range for this position is $85,000 - $95,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

At Acrisure, we’re building more than a business; we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health, Helen DeVos Children’s Hospital, UPMC Children’s Hospital, and Blythedale Children’s Hospital.

• Physical Wellness:
  Comprehensive medical insurance, dental insurance, vision insurance, life and disability insurance, fertility benefits, wellness resources, and paid sick time.
• Mental Wellness:
  Generous paid time off and holidays, Employee Assistance Program (EAP), and a complimentary Calm app subscription.
• Financial Wellness:
  Immediate vesting in a 401(k) plan;
  Health Savings Account (HSA) and Flexible Spending…