Product Lead

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

You’ll own the roadmap that turns member intent into completed visits, and you’ll do it with the business acumen and stakeholder fluency of someone who’s operated in high‑stakes, commercially‑driven environments before. This role demands more than strong product instincts: you’ll need to connect your work directly to revenue and growth forecasts, hold your own in conversations with finance and senior leadership, and bring a point of view on tradeoffs that goes beyond UX to the underlying business model.

You thrive in complexity, operate with a high degree of autonomy, and know how to move organizations without formal authority.

• Own the visit growth roadmap and strategy: define and drive the long‑term product strategy for visit growth, prioritize investments in UX, discovery, and conversion that turn intent into completed visits, with clear line‑of‑sight to revenue and business outcomes.
• Drive commercial accountability: partner with finance and analytics to build forecasts, model the impact of roadmap investments, and hold yourself accountable to growth targets, not just product metrics.
• Navigate complex stakeholders: operate as a credible, senior voice across design, engineering, data science, clinical, operations, marketing, and executive leadership, synthesizing competing priorities into a coherent direction.
• Optimize conversion funnels: use quantitative and qualitative insights to identify drop‑off points and run a high‑velocity experimentation program with rigorous measurement.
• Build and own the measurement framework: define success metrics, create visibility into what’s working and why, and communicate performance narratives to senior leadership with clarity and conviction.
• Balance growth with trust: ensure every optimization reinforces clinical integrity and member trust, and represent that perspective credibly with business and commercial stakeholders.
• Raise the bar on product quality: apply senior judgment to hold a high standard on UX polish, interaction coherence, and end‑to‑end experience, especially where metrics don’t fully capture what members feel.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

No

• 10+ years of product management experience, with the majority in consumer‑facing, growth‑oriented roles at meaningful scale.
• Demonstrated ability to connect product decisions to business outcomes, including revenue forecasting and P&L‑level thinking.
• Deep expertise in hypothesis‑driven development, experimentation design, funnel optimization, and translating data into clear product decisions.
• Growth experience on mass‑scale B2C products across multiple business or payment models.
• Strong technical fluency, including the ability to engage substantively with engineering on architecture tradeoffs, data infrastructure, and implementation complexity.
• Proven ability to influence senior stakeholders and drive alignment in matrixed organizations without formal authority.
• Exceptional written and verbal communication; able to synthesize complexity and present a clear point of view to executive audiences.

• Experience in regulated or high‑stakes consumer categories (healthcare, fintech, or similar) is a strong plus.
• Empathy for users navigating health concerns and genuine conviction about the role technology can play in improving healthcare access and outcomes.
• Comfortable operating with high autonomy in fast‑moving, ambiguous environments where the answer isn’t handed to you.

The base salary range for this position is $180,000 - $220,000. In addition to a base salary, this position is eligible for a performance bonus…