53rd Street Outpatient Volunteers

We are seeking reliable and committed volunteers available for a weekly 3.5‑hour shift at our Rockefeller Outpatient Pavilion. Volunteers will support the chemo infusion area, the waiting rooms, and lobby spaces, providing navigation support to patients and visitors.

• Offer a warm welcome by greeting patients, families, and visitors when they arrive.
• Help with way finding by walking visitors to their destinations or answering general questions.
• Provide comfort in the chemo infusion area by offering non‑clinical support such as blankets, refreshments, or a friendly presence.
• Round the infusion floor with an activity cart to provide patients and caregivers with a creative outlet during their time on site.
• Support patients and staff in waiting areas by assisting with wheelchair retrieval, escorting patients to appointments, or checking in to see where help is needed.
• Assist staff in organizing supplies or restocking resource areas.

• Age 16 or older.
• Able to commit to the same weekly 3.5‑hour shift for at least 6 months.
• If a former or current MSK patient, must be out of active treatment for at least one year.
• Friendly and comfortable engaging with patients, families, and staff.
• Reliable and proactive.
• Must be flexible and willing to support areas based on daily needs, as directed by the Volunteer Supervisor.

• Virtual interview (scheduling dependent).
• 2–3 reference checks.
• Background check & drug screen (18+ only).
• Medical clearance (flu and other immunizations required; at applicant’s expense).
• Onboarding must be completed within 4–6 weeks; pending tasks for 30+ days may result in rejection.

This is an unpaid volunteer role.

MSK is an equal‑opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status, or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please let us know if you require a reasonable accommodation to apply for a position or to perform your duties. Examples include changes to the application process, alternate formats, sign language interpreters, or specialized equipment.