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Senior Product Manager, FinTech Operations & AI Tools

Job in New York, New York County, New York, 10261, USA
Listing for: Imprint Payments, Inc.
Full Time position
Listed on 2026-07-30
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 140000 - 190000 USD Yearly USD 140000.00 190000.00 YEAR
Job Description & How to Apply Below
Location: New York

Imprint seeks a Product Manager to own Customer Operations Engineering, shaping internal tools, automations, and AI-powered experiences for Support, Risk, and Operations teams at scale.

This role sits at the intersection of customer experience, agent experience, and internal operations, covering the CRM app, IVR, Zendesk integration, and all user-facing support surfaces. You’ll translate pain points into bold product bets.

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Position Requirements
10+ Years work experience
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