Sr Strategic Operations Manager, Commercial Logistics

About The Role

The Global Logistics team is responsible for building and scaling logistics capabilities that enable new growth opportunities across Uber’s platform. As part of a small strategic operations team, this role will help operationalize and scale emerging logistics solutions by driving execution across critical commercial and shipper-focused work streams. This role sits at the intersection of strategy and execution and is responsible for translating business priorities into scalable operational solutions.

The role will help shape both the near‑term execution approach and the evolving long‑term operating strategy for emerging logistics capabilities as the organization continues to scale and evolve. The role is part of the Uber Direct organization and will play a key role in supporting the next stage of growth and evolution of the business. The ideal candidate is comfortable operating in ambiguity, building structure from the ground up, and leading cross‑functional initiatives in a fast‑evolving environment.

This person should be equally comfortable defining strategy, driving operational execution, and adapting approaches as business needs evolve and new information emerges. Successful candidates will demonstrate a strong owner mentality and the ability to balance detailed operational execution with broader strategic thinking.

• This role requires travel as needed to support integration activities, operational learning, stakeholder engagement, and launch readiness efforts.

• Own Commercial Work streams:
  Lead critical commercial and shipper‑focused initiatives within the logistics integration and operating model buildout
• Represent Shipper Needs:
  Engage with shippers and commercial stakeholders to understand business requirements. identify opportunities, and translate shipper insights into scalable operational solutions
• Drive Cross‑Functional Execution:
  Coordinate execution across Product, Tech, Operations, Legal, and Commercial teams to ensure successful delivery of key initiatives and drive alignment on strategically important decisions
• Shape Operating Strategy:
  Use operational insights, shipper feedback, and business learnings to help define scalable long‑term logistics operating strategies
• Build Commercial Capabilities:
  Develop and operationalize commercial workflows, onboarding processes, and operational frameworks that support launch readiness and sustainable growth
• Manage End‑to‑End Execution:
  Oversee milestones, risks, dependencies, and stakeholder alignment across assigned work streams while balancing strategic problem‑solving with hands‑on execution

• 4+ years of experience in strategy, operations, commercial operations, business operations, or analytics in high‑growth or matrixed environments

• Proficiency in Excel and/or Google Sheets
• Experience leading cross‑functional initiatives and driving execution across multiple stakeholders
• Strong problem‑solving and organizational skills with the ability to operate independently in ambiguous environments
• Experience building or scaling commercial operations, operational workflows, or business programs in fast‑moving organizations
• Experience helping define operational strategy in ambiguous, zero‑to‑one, or rapidly scaling environments
• Strong communication and stakeholder management skills with the ability to influence cross‑functional teams without direct authority
• Experience operationalizing new products, partnerships, or commercial capabilities
• Ability to balance strategic thinking with detailed operational execution and move effectively between high‑level strategy and operational detail
• Familiarity with logistics, delivery, retail, marketplace, or platform‑based business models is a plus

For New York City, NY‑based roles:
The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For San Francisco, CA‑based roles:
The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For all US locations, you will be eligible to participate in Uber’s bonus program, and may be offered an equity award & other types of comp.

• All full‑time…