Director Commercial Operations

Pernod Ricard is a global premium spirits and wine company. We’re the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, The Glenlivet® Gin, and Skrewball™ whiskey, as well as many more superior wines and exquisite champagnes!

Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivial ité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard.

Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!

The salary range for this role, based in New York, is $ to $. The range may vary if the role outside of this location. Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.

As Commercial Operations Director, you will serve as a strategic advisor and Chief of Staff to the Division Vice President, helping shape and execute the division’s commercial strategy. This highly visible leadership role sits at the intersection of Sales, Finance, Marketing, Supply Chain, and Commercial Excellence, driving planning, forecasting, performance management, and cross-functional alignment. You will translate strategy into action, establish clear priorities, and create the operational rigor needed to deliver business results.

This is an opportunity to influence senior leaders, lead transformational initiatives, and drive impact across multiple markets and regions.

This role is ideal for a strategic and analytical leader who enjoys solving complex business challenges and bringing clarity to ambiguity. You thrive in highly collaborative environments, can influence stakeholders at all levels, and excel at turning data and insights into action. You are energized by driving operational excellence, coaching teams, and building alignment across diverse functions. Success in this role requires strong commercial acumen, exceptional communication skills, and a passion for continuous improvement.

• Partner with divisional leadership to develop and execute commercial strategies, translating business objectives into actionable plans across markets and teams.
• Serve as the primary liaison between divisional leadership and key enablement functions, ensuring alignment, communication, and coordinated execution.
• Streamline processes, reporting structures, and operating rhythms to improve productivity, accountability, and business performance.
• Lead executive communications, business reviews, presentations, and strategic messaging that synthesize complex information into clear recommendations.
• Drive implementation of strategic and transformational initiatives while ensuring priorities remain focused, disciplined, and aligned to business goals.
• Facilitate cross-functional projects that require collaboration across Sales, Marketing, Finance, Supply Chain, Commercial Excellence, and other key stakeholders.

• Lead divisional planning processes, including the Annual Operating Plan (AOP), in partnership with Finance, Marketing, and Commercial leadership.
• Establish and monitor key performance indicators (KPIs), leveraging data, route-to-market insights, and commercial performance metrics to drive accountability and results.
• Develop performance tracking frameworks that identify opportunities, address performance gaps, and support continuous improvement.
• Consolidate market-level plans into a unified divisional strategy and present recommendations to senior leadership.
• Partner with Commercial Excellence teams to implement planning tools, performance initiatives, and best-practice methodologies across markets.