Business Effectiveness Lead – Functional People Team, Operational Excellence

Responsibilities

• Lead the end‑to‑end operating cadence for the team, ensuring clarity of priorities, sequencing, and accountability.
• Drive and shape the SVP agenda, ensuring focus on the highest impact of projects and decisions.
• Develop and manage agendas, materials, and action tracking for leadership team meetings, functional updates, town halls, and other key forums.
• Coordinate preparation for senior stakeholder discussions, ensuring materials are clear, concise, data‑informed, and aligned to the broader People Team and business agenda.
• Maintain visibility into team priorities and commitments, helping to identify dependencies, risks, decisions needed, and opportunities to improve execution.
• Partner with Finance and People stakeholders to support workforce planning, hiring governance, organizational tracking, productivity initiatives, and budget‑related people processes.
• Help connect people priorities to financial and operational planning cycles, ensuring actions are tracked and stakeholders have the information needed to make timely decisions.
• Lead or support process improvement efforts across the team, identifying opportunities to simplify, standardize, automate, and strengthen recurring activities and deliverables.
• Create practical tools, templates, trackers, and governance routines that improve consistency, transparency, and accountability across projects and priorities.
• Monitor progress against key priorities and prepare updates that highlight milestones, risks, decisions, and next steps.
• Identify and apply AI‑enabled tools and capabilities to improve team productivity, knowledge management, data synthesis, communications, and recurring processes.
• Manage and support cross‑functional People Team projects, including transformation initiatives, organizational effectiveness, talent processes, employee experience priorities, and team enablement efforts.
• Translate complex or ambiguous priorities into structured project plans, milestones, deliverables, and communication plans.
• Develop executive‑ready presentations, briefing documents, dashboards, and summaries that synthesize key messages, insights, and recommendations.

• Understanding of human resources principles, people processes, workforce planning, and organizational effectiveness practices.
• Strong business acumen with the ability to connect people priorities to operational, financial, and strategic outcomes.
• Highly organized, proactive, and comfortable managing multiple priorities, stakeholders, and deadlines in a fast‑paced environment.
• Excellent written and verbal communication skills, including the ability to prepare polished, executive‑ready materials and synthesize complex information clearly.
• Strong analytical skills, including comfort working with data from multiple sources and translating insights into recommendations.
• Advanced proficiency in Microsoft Office, including PowerPoint and Excel, with experience creating trackers, dashboards, presentations, and data visualizations.
• Curiosity and practical fluency with AI tools and emerging technologies, with a focus on responsible use, productivity, and process improvement.
• Collaborative working style with high degree of judgment, discretion, and the ability to build trust with colleagues at all levels of the organization.
• Strong ownership mindset, attention to detail, and commitment to delivering high‑quality work that improves team effectiveness and business impact.
• High level of confidentiality.
• Ability to operate in ambiguity.

Demonstrates expertise in human resources principles, workforce planning, and organizational effectiveness, while effectively connecting people priorities to operational and financial outcomes. Proficient in developing executive‑ready materials and utilizing AI tools to enhance productivity and process improvement.