AI Customer Success Strategy & Operations Lead
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-02
Listing for:
cursor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Business
Operations Management, Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
cursor is hiring a Customer Success Strategy & Operations Manager to build the operating system for a fast-growing ADM function. You will partner with Rev Ops, GTM and Finance to implement data-driven processes, models and playbooks that drive adoption, retention and growth.
You will design metrics, capacity models and segmentation strategies, and create dashboards that surface KPIs at all levels. A globally mindful approach and strong cross-functional collaboration are essential as the org
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