Process Architect

Responsibilities

• The Process Architect is responsible for the proactive development and enhancement of end-to-end processes within the organization.
• This role involves monitoring process performance, prioritizing investments, and driving implementation initiatives.
• Collaborate regularly with stakeholders to identify pain points and uncover new opportunities for process improvement.
• Establish End-to-End Process Vision & develop Process Roadmap.
• Stay informed about industry trends and leading practices to guide strategic direction and process enhancements.
• Continuously assess end-to-end process performance, providing governance for process adoption and aligning with business demand.
• Evaluate and prioritize opportunities focused on reducing costs, increasing efficiency, and maximizing returns on investment.
• Collaborate with the Center of Excellence (CoE) and Value Consultants to provide insights for business cases.
• Develop process playbooks intended for use in Train the Trainer programs.
• Conduct training sessions for functional users, including Lean Six Sigma Green Belt training.
• Facilitate process design workshops to map current ('as-is') and proposed future ('to-be') workflows.
• Engage with configuration teams to ensure adherence to functional designs and coordinate user testing with business stakeholders, addressing any issues that arise.

• Bachelor’s degree in Process Management, Business Administration, or a related field
• Lean Six Sigma Black Belt certification
• Knowledgeable in the application of Automation and AI within process areas
• Strategic thinking and organizational influence
• In-depth understanding of core business processes within relevant functional areas
• Proficiency in continuous improvement and business process management
• Effective communication and training skills
• Effective negotiation and issue resolution abilities
• Stakeholder management proficiency
• Facilitation skills